CIT service change template

Purpose: Announce major changes that will be apparent to users of the affected CIT service.¹

This template is used for communicating with end users as well as technical support providers. Communications to the latter group should include technical details (or a URL)  if the change may affect interoperability of services they provide, or if the change requires them to assist users. 

^{1 Some CIT services have existing methods for communicating directly with the users of their services. Changes to those services are handled using those methods.}

From: Information Technologies Special Bulletins <itbulletin-mailbox@cornell.edu>

Subject: Change to XXXXX service
or
Subject: [3-4 words describing change, including service name]

Sentence 1 to include this info:
¿    Date the change will be made
¿    Service name

Sentences 2-4 to include this info:
¿    Benefits of the change
¿    Reason for making the change (OPTIONAL)
¿    URL for more information (OPTIONAL)

[Additional sentences as needed to provide adequate detail on the impact or scope of the change.]

Final sentence: If you have questions or concerns about this change, please let us know at [EMAIL, PHONE, OR OTHER CONTACT METHOD].

Thank you.

Person's name (OPTIONAL)
Cornell Information Technologies
    CIT division or group (OPTIONAL)
E-mail address (OPTIONAL)
URL (OPTIONAL)