3. Event production

Everything you need to know about Zoom

Zoom best practices

• Download the Zoom guide [PDF]

This guide contains: 

1. Meetings vs. Webinars

2. Meetings FAQ

3. Webinars FAQ

4. Security, Zoom Bombing, and Copyright considerations

5. Tips and Tricks

Event interactions:  Under construction ��

Event assets - recommendations

• Replay a video

• Slide decks

• Gifs

• Optimizing download/upload speeds

Setting up Closed Captioning 

Cornell is currently in the process of deciding on a preferred live captioning vendor. As a result, the steps below might change when that is finalized.

We use a service called Recapd (run by the National Captioning Institute). Below are the steps you need to take to connect your Zoom webinar to its Recapd event:

1. Add zoom-cornell@ncicap.org as a panelist on your webinar when the webinar is first created.
2. Copy the unique URL for this panelist and either send it to Mike O'Neill or have your groups Repcad representative add it to the Recapd event.
3. 30 minutes before the event is supposed to begin, start the webinar.
4. The host (can't be a co-host) of the webinar needs to click on the "CC Live Transcript" button on the bottom of Zoom and click the "Copy the API token" button in the pop-up window under "Use a 3rd-party CC service".
5. Send the API token to Mike O'Neill or your group's Recapd rep to add it to the Recapd event.
6. DO NOT close the webinar once you've copied the API token. It will change if you do.
7. When the captioner appears in the webinar, please ask them to run a test of the live captions.

If you'd like to assign someone in your group to have access to Cornell's Recapd account, please contact Michael O’Neill, Associate Director for Digital Engagement: Email   |  Teams chat

Posting your event recording

Coming soon! 

Capturing live event attendance 

Coming soon! 

Have more questions about online event technology or production?

Contact Michael O’Neill, Associate Director for Digital Engagement 

Email   |  Teams chat