2019-06-19 Meeting notes

• Looked at CountIt for some insight, but not super helpful (not many details)
• Referred to some of Nick's service desk observations and Ryan's survey of student staff from service desk communication team (where did student employees go to get information from - usually from staff member)
• Staff want to know what's happening in each rooms throughout the day, when keys for loan are coming back
• Will create Google Doc with different data sources that Nick will annotate with difficulty level; will create a mock-up of what this would look like and share with Access Services and Reference desk staff for feedback
• Idea is to have digital signage for staff live on a website that we could bookmark on the browsers at the desk computers - need a more rapid method of accessing that information

Reservable study rooms

• Cost of replacing door handles
• How many rooms do we want to switch to reservation system?
• Digital signage?

• Pros and cons of making all the rooms reservable include students not being able to lock up their belongings; no first come, first served rooms anymore; non-students (faculty, staff) could also make reservations; to authenticate with NetID, we would need to get all CUL to agree because it would impact all spaces & equipment
• Other options:
  • Could move all group rooms to reservation system
  • Keep graduate study rooms on key system
  • Move all individual rooms on 2nd floor to reservation system
• Decision: move all non-graduate rooms to reservation system!
• Next steps: Nick will look into Shibboleth authentication for LibCal; Tobi and Sara can talk to other CUL stakeholders about implications; will need to change the Mann website, esp. homepage study space display; will forgo digital signage for now and see if there are any problems; will need to promote the change

Update on graduate study area renovation

• Accessibility ramp
• Furniture order

• Postponed until next meeting!

• Matt interested! Camille will consider