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- Manage access to applications for all users that have joined Cornell, departed, been reassigned, or promoted from unit systems
SSIT
- Regularly review and maintain comprehensive list of attributes for all SCL owned and supported applications.
- Manage API for Human Resources data feed.
- Maintain TDX ticket routing rules, template updates, and messaging content.
SCL Compliance
- Request user lists from System Administrators.
- Manage ticket exceptions.
- Toubleshoot overdue pending tickets.
- Provide audit report to SCL leadership, upon request.