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  • VM Name the mysql server is running on (webhost###.serverfarm.cornell.edu)
  • Date of the backup you need
  • Any additional info (table names, etc) that will be helpful or needed. DO NOT send database credentials via email to webservices! Webservices will contact you if the username/password is needed.

Advanced MySQL Support

Additional MySQL support can be provided from the CIT Database group for a fee. If you'd like info on XXXX, or need additional support, please email dba-support@cornell.edu.

Root access to MySQL

Some customers may find they need to have root privileges to the MySQL server. Please submit this request to webservices@cornell.edu and someone will get back to you for more information.