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Stockroom staff => ChemIT
<chemit>
- This will create a ticket request with ChemIT.
ChemIT => Brightworks
ChemIT to request either fix (<1-2 hours) or an estimate.
- ChemIT to contact Brightworks at <help@brightworks.cc>.
- This will create a ticket request with Brightworks.
- Ensure DavidN is informed, if not directly involved and informed.
- Inform Also inform MichaelL if expectation of >$500 spend is a spend of greater than $500 to address the issue.
- If urgent and presumed necessary, but >2 hours, request action taken even as estimate is compiledrequest action taken.
- If action is expected to be more than 2 hours of Brightwork's time, request an estimate gets compiled in parallel to the initial 1-2 hours of billable work.