*** This version of Confluence is for testing only and contains a copy of content from June 29th 2026. No changes will be preserved. ***
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- DS supported staff systems used by 480 staff in 2009.
Wiki Markup \# of DS response tickets openned on behalf of staff support-related work. \[Is this a valuable, obtainable metric?\!\] - 120 staff systems deployed, most due to scheduled upgrades throughout the year.
- Updating and managing 33 staff Windows-based laptops, in-person.
- DS maintained 335 public systems in 2009.
Wiki Markup \# of DS response tickets openned on behalf of public system support-related work. \[Is this a valuable, obtainable metric?\!\]
- 54 public systems deployed due to scheduled upgrades in the summer. Olin Library and Fine Arts.
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