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Created by
user-29411, last updated on Jun 05, 2013
1 minute read
From 20130606Wed ChemIT roll-out meeting.
ChemIT Web Content & launch related tasks
- User Documentation - R:\Chem IT\IT Support\Users & Groups
o How to add printers
o How to log on to file servers
o Software update & malware protection
o Computer login (& account activation)
o Sponsored NetID
- Special Admin accounts
- Some of Chemistry IT Support standards
o R:\Chem IT\IT Support\Support Standards
- Software
o Available Software & licenses
o Staff – how to get MS Office for $10
o Getting Antivirus
- Accounts
o Request access to group share
o Linux accounts
- Procurement
- Common Pointers to CIT docs
- IT Security
- RedRover
- Network Access – Red Rover, Wired, personal vs cornell, VPN,
- Telcom – request phone, changes
- Personal smartphone configuration
- Email
- Front Page http://blogs.cornell.edu/chemit/
- Staff, Contact info, what we do, hours
- SEARCH docs on confluence
- How to request help, what info to include.
- Pointers to docs at https://confluence.cornell.edu/display/chemit/docs
- Support expectations
- Response time
- What we support
- Top level index of confluence
- ChemIT.chem.cornell.edu cname?
- IT.chem.cornell.edu
Other
Update references in CU Web documents (search crcf)
Update Phone Message
Email EGA for ChemIT news
Computing Representatives meeting?