Callisto Recommendations

Recommendations for the purchase of software, hardware, and other equipment for 2CUL TSI should include the following:

1.       What is the problem we need to address?

• Reports of resources being unavailable, but seem to be working properly when we investigate.
• Proactive monitoring of resource availability and title level access
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2.       How will the product address this problem?

3.       Has a trial taken place? What were the results?

We have had trial access since mid-April.

4.       Is the product needed at both institutions?

Yes.  The product monitors the connections to e-resource interfaces via particular IP ranges. 

5.       What staff will use the product?

E-resource troubleshooting staff including front line and supervisory troubleshooters.

Pricing: 

• $3,300 per CUL base fee
• ~$1,500 per CUL to expand number of sites and IP ranges monitored.  This will apply if we wish to include additional campuses such as Weill Cornell, Weill Cornell in Doha, Columbia Health Sciences...
• 15% discount while both CULs maintain a subscription
• $0 to add consortial view into each other's sites.

     Submit requests to Kate, Jim, or other member of the TSI Steering Committee for consideration.  In some cases, the Steering Committee may ask for further information about the product (e.g., cost, need for staff training, etc.).