The errors we have been experiencing for the last few days have been intermittent and unpredictable. It is also impacting connections from multiple applications used to connect to the Metadb reporting database.
| User | Date | Time | Tool (Cloudbeaver AWS or DBeaver or Tableau) | Query or Dashboard | problem | resolution? |
|---|---|---|---|---|---|---|
| Sharon Markus | 4-15-25 | 3pm | DBeaver EE | multiple queries | Connection Timed Out Errors | deleted and rebuilt connection setting for Metadb |
| Sharon Markus | 4-16-25 | 4am | Tableau | FBO dashboards | Data Extract failed - unable to connect | ran extract manually at 7am |
| Jean Pajerek | 4-16-25 | 8am | DBeaver EE | Connection Timed Out Errors | ||
| Natalya Pikulik | 4-16-25 | 8am | Tableau | Unable to Connect within Tableau | ran manually around 9:30am and it updated successfully | |
| Natalya Pikulik | early April | DBeaver EE | Idle Connection Messages | |||
| Joanne Leary | April 11 | MCR204 Tableau Dashboard | data not updating | |||
| Joanne Leary | months | metadb log shows warnings about 2 IP addresses | ||||
| Joanne Leary | 4-16-25 | 9am | CloudBeaver AWS | Connection Timed Out Errors | ||
| Annie Keville | 4-16-25 | 10am | CloudBeaver AWS | MCR126 | Connection Timed Out Errors | Tried 2 times to run query and got error. On 3rd try, was able to click Restore (to restore the database connection) and run the query successfully |