For a new staff person it may take a day or two for them to appear in FOLIO.  You can add them manually with basic details; then, when CIT runs their scripts, further details will be added.

• Start at the FOLIO Users app:  https://cornell.folio.ebsco.com/users
• Under Actions (top right-hand corner), choose New.
• Fill in Last name, First name, Patron group, Status, Username (this should be their netid), and Email.  Then hit Save and close (bottom right).  The user should be able to use SSO when they sign in.
• Once you've added the user, you can then go back in and assign permissions.

If a user doesn't have a netid, or if CIT sets their status to Inactive (as is the case for Sponsored netids), then the Username should be something other than a netid - for example, ablumenthal.  The user will log in via the Username and Password method.  Initially they should click on Forgot Password; they'll then get a link where they can set their own password.