CU has paid for site license to Acrobat (all CU machines) and Creative Cloud (1/2 of CU's systems). It can be hard to install the software, however. And you must inventory-track most installs. |
This is Oliver's preferred method for a single user computer.
CIT's info:
Request the Adobe ID from CU Software:
Email template
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Subject: Adobe ID request
To: CU Software Licensing Support <cusoftware@cornell.edu>
CU Software,
I am a TSP in Chemistry and Physics IT. This is a request to provision the following employee(s) with Adobe IDs:
Name <NetID@cornell.edu>
Thank you, yourname
IT Manager, Chemistry and Physics IT
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Ensure you document that you got the user an Adobe ID (see below, "Inventory requirements")
For Windows systems we manage, here are Oliver's instructions:
a) In the Admin account (or user's account with Admin rights?), get the installer from our fileshare, or monkey through at the Adobe web site to get the installer, using our CRCF credentials.
b) In the user's account, use the installer to choose the desired software, using their Adobe ID credentials.
c) Reboot and ensure all works for the user.
This is Michael's preferred method.
NOTE: Ensure you have the latest serializer.
Get 3 software pieces from our file-share:
T:\Windows\Applications\Adobe\Creative Cloud
Steps: Install - Clean - Serialize!
1) Run the Installer, "CreativeCloudSet-Up". Use crcf's Adobe credentials (p/w starts with "W"...)
Select applications to install. Example: Just Acrobat.
Once installed, sign-out. (Don't run "Try" from downloader interface!)
Optional step: Quit the Creative Cloud Set-up application.
2) Run Cleaner. All command-line. After "e" (for English) and "y" (for the Adobe End User License Agreement), usually you will select:
Then "y" to confirm. Then press Return to quit Command (CMD) interface.
3) Run Serializer. Ensure it's the latest version. (As of 6/14/2017, it was "CC2017-Serializer-Win-20170317".) Must extract into a folder first.
Confirm application works without having to sign in.
Anytime you do an Adobe software installation other than Adobe Acrobat, you must add it to one of our 2 inventory wiki pages accessed from here:
Note there are two files, one for each of the two methods which can be used to install Adobe CC:
We’ll see if us hosting this info on MS Word files within SharePoint is better or worse for this kind of inventory maintenance than Confluence. Please share your experiences- thanks.