The stockroom has the latest version of the back-end support doc. Workflow to update our version with Brightworks is documented on this page. ChemIT also has server-specific docs.. |
See also
Stockroom POS software support by ChemIT
Known issues
Need to create a report for the Stockroom purchases AND one for NMR purchases
- David Neish working with Brightworks (summer 2016)
- (Brightworks ticket number?)
Quantity type data not changing in kiosk view when changed in Quickbooks; Example: gallons => liters
Errors reported by QuickBooks WebConnector: Ignore
For details, see ChemIT ticket number INC000000954408 (Brightworks Ticket#54621).
Errors we've safely ignored in the past:
Web kiosk interface not properly sized to aspect ratio and resolution of kiosk monitors
The "non-NetID" option is off-screen on the bottom, so uses must know this and look to scroll.
Intended to get fixed with Stockroom POS software enhancement, started April 2014.
Brightworks documentation
Documentation is in MS Word files.
Updating the Brightworks documentation
1) Update the canonical MS Word file(s). Replace any PDFs with PDF extracted from any updated MS Word document. (Or, don't store the PDFs at all!)
2) Send a copy to Brightworks help@brightworks.cc. And to ChemIT <chemit>, if it's the "End User Documentation".
Per email from Brightwork's Nicole, 10/9/2013:
- I have attached a PDF version and a Word document version. Our hope is that this will be “living documentation,” and you will feel free to add sections and make edits as necessary. If you do, please send the new version of the Word document to help@brightworks.cc with the subject line “Documentation updated for 2013 stockroom project.” Then Brightworks can also retain a copy of the most recent version for our support team.
Location and names of documents
Names are linked to PDF versions of the documentation, for your convenience. However, these copies may not be the latest version of the documents.
End-user documentation for stockroom staff
Location of the canonical MS Word version of this documentation is in the Stockroom's file server directory (as of 11/22/2013):
- R:\Stockroom\POS & Quickbooks\Stockroom End User Documentation
Technical documentation for ChemIT
Location of the canonical MS Word version of this documentation is in ChemIT's file server directory:
- R:\Chem IT\IT Support\Stockroom POS software
File names:
Other notes
Notes from Brightwork's Nicole, 10/9/2013:
- When John re-installed QuickBooks and connected it to the kiosk, he took a series of screenshots, which we’ve turned into step-by-step documentation for technical end users. I have been keeping notes on all of the points to remember as we’ve concluded the project, and I made one final update to the end users’ documentation. I’ve also included the technical notes from GORGES with regards to the LAMP server admin and other kiosk-related notes.
