Notes by ChemIT staff from when we updated computers, including classroom computers. Nice reminders, gotchas, etc. related to updating computers. Mostly for use by ChemIT staff, but others may also find this info useful.

See also:

 

Windows

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Overview

Typical service outcome, from 5/3/13 service call from Michael Hint, after installing the requested software:

While on the machine, I also updated Acrobat, Firefox, Identity Finder, Sketchup, Filezilla, and Symantec Antivirus. I removed Java as it is a security risk. I updated your laptop’s motherboard software and removed some unnecessary network wires from your desk.

Update

Java:

Caution: Please don't update this yourself if it's centrally managed by ChemIT!

These software applications are installed and updated through ChemIT's Active Directory (AD) group policy.

By default these applications are not installed on ChemIT's Windows image. They are only installed (via group policy) on request.

Key: These are maintained by ChemIT's group policy. Therefore, do not try to update them by hand!

One can force updating the system's group policies via CMD:

Remove

Specific

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If iTunes, QuickTime, or other Apple software installed, run Apple Software Update. Pull in just Updates, not New Software.

(Alternative: Use File Updater from FileHippo.com to check for freeware updates)

Only if computer not managed using ChemIT's infrastructure (how detect?), and for newly installed imaged machine:

Run Windows Update (enter "update" in Run command, for example). Pull in just Important Updates, not Optional Updates.

Oracle Java

(Remove, if possible. See above.)

ChemIT updates Java, if installed and managed by ChemIT (how detect?). Thus, not need to manually update this software.

If Windows machine not managed by ChemIT (how detect?):

Adobe Flash

To check software versions installed:

You will see both Flash Player Plug-in and Flash Player ActiveX installed, and their versions.

Adobe Flash Player, Flash Plug-in, and Flash ActiveX

Tip: Current Versions of Flash will auto-update; check File Hippo before manually updating. (Oliver found this NOT to be true for version upgrades, 1/8/15.)

Tip: Do these updates within FF. Otherwise, if using IE, ActiveX's version will require you to quit IE's browser.

Select, "Do you have a different operating system or browser?". Select Win 7. Then select:

FlashPlayer for Other Browsers

KEY: De-select software being pushed! (Chrome, McAfee, etc.). If do my mistake, cancel, then agree to continue just with application. Extra apps will cancel, but Flash Player resumes downloading/ installing.

Then repeat, but choose:

FlashPlayer for Internet Explorer (this is for the ActiveX version; ActiveX is MS's tech; IE only)

KEY: De-select software being pushed! (Chrome, McAfee, etc.). If do my mistake, cancel, then agree to continue just with application. Extra apps will cancel, but Flash Player resumes downloading/ installing.

Adobe hard to deal with

Adobe's idea of facilitating the deployment of installs and updates within an org. is licensing and local hosting if not using SCCM?! (As of fall 2014, at least.) See:

http://www.adobe.com/products/players/flash-player-distribution.html

Adobe PDF Reader

To Update, open Reader. Then, select Help -> Check for Updates

=> Choose "Manually update (not recommended)". Otherwise user account bugged all the time and there is no updating that can be done within that account!

Update FileZilla

Browser Plugins

Mozilla 

Update plugins:

http://www.mozilla.org/en-US/plugincheck/

Mac OS

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Updates