ChemIT staff members work hard to bring value to to CCB research, support, and administrative groups. Learn more about what drives us!

Questions to answer:

What do we value?
What do we measure, gauge, evaluate?
Where are we? (How define?)
Where do we want to go? (How define and measure?

ChemIT exists to:

Provide local, focused IT services.

ChemIT's Actions and Decisions are:

Transparent
- Ensure we are working on the "right" things
Efficient
- Ensure we are doing the work right.
  - Learn to productively say no, when appropriate.
Sustainable

ChemIT Priorities are:

Relationships
- Work on the "right" thing though mutual understanding and appreciation.
  - Meet real needs, balanced against total costs and competing demands

Results
- Performing our work the "right" way through staff training and experience.
  - Enable cost-effective, sustainable solutions

We measure what we do by:

Seeking evidence of failure.

Includes if anyone had an unpleasant surprise.

Meaningfully measuring and presenting what ChemIT does over time.

Maintaining a list of current projects, both large and smaller.
- Indicate monthly completed projects

Track most every non-project request, called a "ticket".
- A snapshot of "open" tickets: Title description, who it's assigned to, date it was created, its status, etc.
- Monthly count of tickets per person completed.