Agenda

  1. Results from flash interviews for signage (Camille and Tobi)
    * interviews took place on Thursday, 11/13/14

    * 27 people
       - mostly junior/seniors/grads
       - so people familiar with us
    * heavy library users
    * circ desk
       - even though the word means nothing to them, they knew what the desk was about because of their familiarity with the library
       - suggested names
    * Circulation
    * Help Desk
    * Check Out
    * Start Here, Library Authority, Library Desk, Resource Desk, Information Desk, Rentals
    * info research desk
       - research help
       - searching (known and unknown)
       - again, very familiar
       - a few people mentioned one-on-one consultation
       - suggested names:
         * Research Help
         * Information & Research Help
         * Information
         * Help Desk, Source Help, Library
         * stone center desk
       - majority had no clue what it means
       - conflation between stone center, stone classroom and stone helpdesk
       - suggested names:
         * Printing
         * Print(ing) Help
         * Print(ing) Center
         * Computer Help Desk
         * Computing & printing help center, Technical Help Desk
    * followup
       - updated interview form to dig deeper based on initial round
       - questions asking to select a name of a desk from a list based on a task
       - link to online version on chatter
       - outreach
       - launching it on Tuesday, leave up for the end of semester
       - Camille: Anything else we want to learn about for this round?
       - Howard & Jim: Lobby display...does anyone use it?
    * Wendy Thompson is building inventory of all existing signage across the library
       - taking photographs of everyone and adding to Picasa album
       - categorizing as permanent or temporary, etc 

  2. Displays & digital signage (Sara)

    * AppleTV - Sara heard that CIT has lifted the block on necessary ports
       - we have one...can we use it now?
       - for airplay (wireless screen sharing)
         * Jim: noticed Agati displays are not being used when making Suma rounds
         * Tobi & Howard: We've been seeing about 50% so maybe time of the day
    * Sara: Crestron AirMedia -> $1k each (need 4)
       - suggested by Matt

    * Sara: Interview Room - need to make it reservable
       - LibCal purchase
       - 20 rooms for $899 annually
       - how many do we get?
         * need 4 right now, possibly more (shouldn't be a problem)
         * CUL will cover the first year as pilot
         * then later we will split it with Law if no one else wants it
    * Tobi: circ display - Big Red Bikes are gone forever as of Sunday
       - Nick will remove this from the display 

  3. Update from Gabriel on low-tech options for 2nd floor budget (via Nick)

    * looked at video walls and interactive display
       - nothing less than $20k
       - and that doesn't include dev or content
    * recommending we go with docking stations
       - Mac: Thunderbolt Display ($950)
       - Windows: build our own
         * purchase monitor, keyboard, mouse (~$500)
    * doesn't think we need to have equal playing field for mac and pc
    * we piloted these back in 2012/2013
    * macs were very popular from the beginning
    * we could get one of each...and use the rest of the budget elsewhere
       - or we could purchase more?
    * good idea?

       - general consensus was this is a good idea
    * how many?
       - agree it doesn't need to be equal playing field
       - maybe 2:1 or even 3:1, Mac:Windows

Action Items