Client Center slowness update – I got a response from ProQuest about the slowness in the Client Center: 

• From Dominic Doneux: Our developers inform me that they are currently predicting to have this issue fixed by the end of October, however, if testing takes longer than expected it is possible that it will take longer to fix the issue. I will let you know as soon as I receive any further updates from the developers about this issue.
• Anything we should do about it before the end of October?

• Things to test: Each staff, once per day perform and time the following tasks:
  • Look up admin login
  • Attach a license
  • Track a new title

• Update Bob/Xin with plan - once we have a methodology plan.

• Client Center slowness - seems to be at random times.  Columbia has experienced slowness quite frequently recently.  Cornell somewhat frequently.

   - Subscribing titles - 20+ minutes for 1 ebook from a list of 60. (Susan)

   - Searched JSTOR as a Provider - clicked on "view details".  It took 3:36 for the title list to appear. (Joyce)

  Search and View

  • Search Provider
  • View Admin Info
  • View associated titles

  Subscribe to resources

  • Search title
  • Select appropriate database
  • Subscribe to title

  Attach Contact to a database

  Attach Usage Statistics Information

  Add Cost data to individual record

Open access resources  - A while back Colleen and/or Susan outlined how Columbia reports out to selectors about what open access or freely available content could be activated in Serials Solutions.  This seems like a good thing to pursue in a 2CUL context, now that Cornell is up on RM.