Report containing periodic snapshots of outstanding Remedy tickets.

Date

Open
tickets

Of open:
Assigned

Of open:
In Progress

Of open:
Pending

6/6/14

87

36

21

30

5/2/14

68

27

16

25

4/4/14

65

25

20

20

4/2/14

78

27

25

26

3/3/14

95

28

31

36

2/3/14

86

27

19

40

1/13/14

86

31

18

37

12/3/13

67

14

21

32