Callisto Recommendation:

Timeline:

Steps involved:

Gather common data

Access to each others systems and information

Common responses and procedures - wiki?

• Get current information organized in similar way
• Merge as appropriate and/or create common dashboard
• Proper permissions for access
• Any vocabulary to sort out?  Uni/NetID

Access to all relevant systems - is there a need to inform vendors that this group may be working on each others issues

Ingest problem into common tracking system

• What changes at each CUL required?  i.e. Cornell does not gather some of the user info that Columbia does via form.  
  • What info is most useful or essential?  IP/DNS, patron permissions?, Browser?, Referring page

All staff looking at each others issues - milestone - how long does this need to go on before we move to next phase?

• able to respond to each others lists

Begin joint troubleshooting on XXXX

• What issues immediately go to home institution?
• What can be handled jointly?
• What must wait until X system is better integrated?