ChemIT Web Content & launch related tasks

•         User Documentation - R:\Chem IT\IT Support\Users & Groups

o  How to add printers

o  How to log on to file servers

o  Software update & malware protection

o  Computer login (& account activation)

o  Sponsored NetID

•         Special Admin accounts

•         Some of Chemistry IT Support standards

o  R:\Chem IT\IT Support\Support Standards

•         Software

o  Available Software & licenses

o  Staff – how to get MS Office for $10

o  Getting Antivirus

•         Accounts

o  Request access to group share

o  Linux accounts

•         Procurement
  

•         Common Pointers to CIT docs

•         IT Security

•         RedRover

•         Network Access – Red Rover, Wired, personal vs cornell, VPN,

•         Telcom – request phone, changes

•                         Personal smartphone configuration

•         Email
  

•         Front Page http://blogs.cornell.edu/chemit/

•         Staff, Contact info, what we do, hours

•         SEARCH docs on confluence

•         How to request help, what info to include.

•         Pointers to docs at https://confluence.cornell.edu/display/chemit/docs

•         Support expectations

•         Response time

•         What we support

•         Top level index of confluence
  

•         ChemIT.chem.cornell.edu cname?

•         IT.chem.cornell.edu
  

Other

Update references in CU Web documents (search crcf)

Update Phone Message

Email EGA for ChemIT news

Computing Representatives meeting?