Request types

Routine

• "Post this"
• "Change this information"

Not routine, and may not have local authority to do

• "Fix this problem/ bug/ behavior"
• "Add new category of data or a new page"
• "Make a functional change"

Process outline for routine requests

"Post this"

Is it an "Announcement" or a "News" item?

• Q: Who decides this? Chair's office or Web Cmt Chair?

Benefits from a stated deadline.

• Joyce is fine defining a deadline and addressing issues if that deadline can't be committed to by staff.

If "News"

Requires a square picture equal or better than 180*180 pixels (or it looks bad).

• Q: Who decides on picture, and crops picture to a square, if necessary?

Which of the existing "News" items on front page's carousel gets dropped? (Limit of 5 at any one time.)

• Q: Who decides this? Chair's office or Web Cmt Chair?

If either "News" or "Announcement"

By default, categories of research areas chosen will match faculty's research areas. If something else needed, this must be specified on the request.

Posting, especially links, should be verified by someone other than poster, to ensure everything looks and behaves as expected. (Tools almost guaranty introduction of errors!)

• Q: Is Joyce OK doing this post-production Quality Assurance (QA) task?