The questions on this page have come from IT and Business owners during the data gathering process. More questions will be added as they come up; all members of the team can update this page. Questions are categorized into Cost and Business Value areas.

Cost

1. Should we be including fees and costs that do not come out of an IT budget?
   1. Include all direct costs regardless of funding source. Do not include FTE time contributed by non-IT personnel.
2. Should we include the CIT staff effort to remediate and/or support systems (such as PeopleSoft) that interface to the application under discussion?
   1. No, do not include efforts associated with any other application; those will be captured in that application's inventory

Business Value

1. What if we disagree with the final score we receive for business value?
   1. The absolute score is not as important as the score relative to other applications. The current scoring system is basedon a set of weightings that are simply a "first cut" at determining the relative importance of each category. Although the categorization of each answer will not change, the scores for each category may be changed in the future to reflect management's evolving prioritization of factors.
2. When answering the question on uniqueness, what if there is another similar application that we don't know about?
   1. Answer based on what you know now. If another application is found later, the score may be changed after discussion with the business owner.