CIT's Communication & Outreach group has created  tools, templates, and best practices to assist with presenting coordinated and consistent communication from CIT.

Feel free to use these tools on your own when developing communication, but do not hesitate to contact C&O for assistance with developing strategy or implementing the communication process. The Communication Tiers may be helpful when determining whether to request the services of C&O for your communication needs.

Communications Tiers

• Determine who to involve in writing and distributing your information

Communications Checklist

• Organize the components necessary to deliver successful communications

Communication Templates

• Draft consistent and effective messages about service outages and changes

Communication Best Practices

• Brush up on accepted standards and recommendations for effective communications