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Created by
Sharon Helen Markus, last updated on Apr 30, 2026
9 minute read
| Ticket | Topic | Status | Short Description | Text | |
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| 6557611 | Cornell Metadb: request to run automated process to update a table with ERM data | open | request to set up a process where hosting team obtains our quarterly EBSCO Consolidated Platform reports in CSV format and run a script we have to append the data to a table in the Cornell Metadb reporting database. The reports are the Title Usage Details reports. The contact for this file is Ashley Murry at EBSCO. This is the platform for the files: : https://eadmin.ebscohost.com/ | Hi Whitney, One question for the hosting team is whether they can automate running Python scripts on files to load into our Metadb reporting database. Since they have automated a data anonymization process for us, it seems they'd be able to automate running a script on a file to upload to the database and append data to an existing table for us. All the best, Sharon Markus --- 4/24/26 Whitney, Thank you for the update. I have a few more details. For this process, we are asking our hosting team to take the monthly EBSCO eusage data file and append it to an existing table in our Metadb reporting database hosted by EBSCO. We plan to provide the hosting team with scripts to prep the Excel file then upload and append it to a base table in the local_eusage schema. All the best, Sharon Markus ---- Hi Sara, I am following up about the request we have made for you to set up a process where you obtain our EBSCO Consolidated Platform reports in CSV format and run a script we have to append the data to a table in the Cornell Metadb reporting database. We originally mentioned that we would like this process to run quarterly, but now we want it to run monthly.
For this setup, we are asking EBSCO to retrieve our monthly Title Usage Details reports (an Excel file), run a Python script (supplied by Cornell) to clean the data in the Excel file, and to run an SQL script (supplied by Cornell) to append the cleaned data to an existing table of eusage data in the local_eusage schema in our Metadb reporting database. We would like this done on a monthly basis. The contact for this monthly file is Ashley Murry at EBSCO. This is the platform for the files: : https://eadmin.ebscohost.com/ Please let us know if you can work with EBSCO employees Ashley Murray and Sobha Duvvuri to set up this automated monthly process for us. All the best, Sharon ---- Hi Sharon, I wanted to follow up on my previous email. This response was sent from EBSCO's case management system, so when replying, please use the "Reply" button and respond directly to this email to ensure your response is received and documented in this case. Thank You, Sara Lewis Technical Support Representative II From: Sara Lewis <auto-response@ebsco.com> Hi Sharon, I wanted to follow up on my previous email. This response was sent from EBSCO's case management system, so when replying, please use the "Reply" button and respond directly to this email to ensure your response is received and documented in this case. Thank You, Sara Lewis Technical Support Representative II From: Sara Lewis <auto-response@ebsco.com> Hi Sharon, Thank you for contacting EBSCO Technical Support. We are currently reviewing the details and would appreciate a bit more information to understand better how this might be implemented. Specifically:
From our initial review, this request appears to be related to processes outside of FOLIO itself and may involve configurations within your MetaDB environment. Understanding your current setup will help us determine the best way to guide you. This response was sent from EBSCO's case management system, so when replying, please use the "Reply" button and respond directly to this email to ensure your response is received and documented in this case. Thank You, Sara Lewis Technical Support Representative II From: Sharon Markus <slm5@cornell.edu> | |
| 6579786 | Cornell Metadb: please update user access to local_eusage schema | complete | grant Tom Trutt read-write access to local_eusage schema | ||
| 6557469 | Cornell Metadb: please create new "local_erm" schema | complete | created and name was changed to local_eusage schema | ||
| 6563751 | Cornell Metadb: indexing question | complete | owners of tables in Postgresql can index them |
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| 6455456 | Cornell Metadb: MARC _ _ t table issue: Multiple srs IDs associated with same instance ID | open |
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| 6390448 | Cornell Metadb: connection via Power BI Desktop failing | unresolved | Request to add hostname to SSL certificate SAN for Metadb (Power BI connectivity issue) From:Sharon Markus Hosting Team, As you are aware from previous ticket entries, we are currently unable to connect to our Metadb PostgreSQL reporting database. After some research into the issue on our end, we believe the connection cannot be made from Power BI Desktop due to a SSL hostname validation failure. The server certificate presented by the database endpoint includes only the AWS RDS hostname: CN: metadb-scnl.c51bi8byxdg6.us-east-1.rds.amazonaws.com SAN: metadb-scnl.c51bi8byxdg6.us-east-1.rds.amazonaws.com However, our connection is made using the EBSCO-provided hostname: metadb-db-cornell.folio.ebsco.com Because this hostname is not included in the certificate’s Subject Alternative Name (SAN) list, Power BI rejects the connection during SSL validation. Please update or reissue the SSL certificate for the Metadb endpoint to include the following hostname in the SAN field: metadb-db-cornell.folio.ebsco.com Ideally, the certificate should include both: metadb-scnl.c51bi8byxdg6.us-east-1.rds.amazonaws.com metadb-db-cornell.folio.ebsco.com Other tools (e.g., DBeaver) can connect due to relaxed SSL settings, but Power BI enforces strict hostname validation. This change is required for secure, standards-compliant connectivity from Power BI. Please let us know when this update has been applied or if any additional information is needed. All the best, Sharon P2 SI # 4809078 : Cornell Metadb: connection from PowerBI to Metadb still not working Working 6596013
Our network connections from PowerBI to the Cornell Metadb reporting database are still not working. Please see related previous case on this issue SI 4404657 | Cornell Metadb: connection via Power BI Desktop failing, which was closed without resolution. Our reporting team needs to be able to connect to the Cornell Metadb reporting database from Power BI. I am trying to make a connection from my computer with a static IP address that has already been whitelisted for access to our Metadb database for access via DBeaver and Tableau. I am able to successfully connect to Metadb from those applications. When I set up a connection using the PostgreSQL database connector in Power BI Desktop, I get the following error message: "Unable to Connect. An error happened while reading data from the provider: 'The remote certificate is invalid according to the validation procedure.'" My PowerBI connection details are: In answer to issue SI 4404657, you provided us with some generic troubleshooting information. We have tried the solutions offered in messages connected to this ticket and none of them have worked. We must get this connection working. There are other institutions on the FOLIO Project who are using Metadb with PowerBI successfully, so this should work. As a next step toward resolving this issue, please provide us with answers to the following 2 questions: Question 1 - Are you using an alternative hostname for our Postgresql Server that runs the Metadb software, one in the "rds.amazonaws.com" domain? Using the alternative hostname, instead of the one we usually use, might result in success by having the name the client is expecting (PowerBI native Pg drivers) match the one the server is transmitting, if it turns out those aren't the same when using the hostname we usually use. Question 2 - In what region does the AWS RDS Postgresql Server run? In other words, which certificate bundle should we choose to install from this list of Amazon RDS Certificate Bundles?
All the best, ------- Thank you for contacting EBSCO. Cameron Viveiros
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