Purpose: Announce CIT's annual rates. Is also the general approach for mid-year rate adjustments.
This template is used for communicating with end users as well as technical support providers. Communications to the latter group should include technical details (or a URL) if the discontinued service may affect interoperability of services they provide, or if they are expected to assist users in finding alternatives., as is, for rates communications to all audiences.
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download Rates Announcement template (MS Word)
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From: Information Technologies Special Bulletins <itbulletin-mailbox@cornell.edu>
Subject: Date XXXXX service discontinued
Sentence 1 to include this info:
¿ Date the service will be discontinued
¿ Service nameSentences 2-4 to include this info:
¿ What the service did
¿ What alternatives are available
¿ Reason for discontinuing the service (OPTIONAL)
¿ URL for more information (OPTIONAL)CU FYxx data, voice rates set
Paragraph 1:
Cornell Information Technologies is pleased to announce that the University has approved our recommended fiscal year xxxx voice and data rates. For the [4th] year in a row, there are no increases in monthly rates.Paragraph 2:
Effective July 1, xxxx, [describe what rates will decrease. Then note any increases. Then note that the rest are staying the same.]
Paragraph 3:
Highlights of fiscal year xxxx rates are below; details are at http://www.cit.cornell.edu/ncs/ratesRates table:
[List rates that are changing, with previous FY rate provided for comparison -- see sample for formatting. Include brief description of what services that rate includes.]Final sentence:
Final sentence: If you have questions or concerns about this service, please let us know at (EMAIL, PHONE, OR OTHER CONTACT METHOD).Thank you.
Person's name (OPTIONAL)
Cornell Information Technologies
CIT division or group (OPTIONAL)
E-mail address (OPTIONAL)
URL (OPTIONAL)call 254-NCS1 (254-6271) or e-mail <ncs-os@cornell.edu>. [CHECK - this may be changing to the CIT Billing Office]
VP for IT's standard signature
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From: "Information Technologies Special Bulletins" On Jan. 31, 2003, the telnet version of Just the Facts will be discontinued. This service was a way for students to view their grades, course schedule, addresses, and other information stored in Just the Facts using a telnet client. It has been replaced with a web-based version that has the same functionality – see http://jtf.cornell.edu The web-based version, like the telnet version, is intended to let students review their Just the Facts information in situations where they cannot use Bear Access. To modify any information shown in Just the Facts, or to use CoursEnroll, students still need to launch Just the Facts via Bear Access. For more information about Just the Facts, see http://www.sws.cornell.edu/OUR/student/jtf.html If you have questions or concerns about this change, please let us know at univreg@cornell.edu Thank you. Office of the University Registrar CU FY08 data, voice rates set Please excuse duplicate messages you might receive as a result of CIT's efforts to provide this information to deans, directors, and department heads; the Cornell Univ. Financial Forum; Cornell's Computing Directors; the IT Managers Council; Net-Admin-L; and the telecomm coordinators list. ---------------- Effective July 1, 2007, the rates for data ports and standard WAN usage will decrease. Most other rates will remain at FY07 levels. Please note two important changes that will take effect beginning in the current fiscal year: 1) Starting Apr. 2, 2007, CIT will begin prorating the fees for voice and data services. Fees will be assessed based on when services are begun or ended. (Currently, CIT charges the full monthly fee regardless of the start date.) CUTV fees will not be prorated, per our vendor contract. 2) Starting Apr. 2, 2007, CIT will change the fee that units are billed when they submit requests for moving, adding, changing, or disconnecting voice and/or data services (MACD requests). Currently, a unit is billed $30 per order, whether that order contains a single or multiple MACD requests. Beginning in April, CIT will assess a $5 fee per individual MACD request. Historical data indicates that this change will not increase what most units pay for MACD requests. Highlights of fiscal year 2008 rates are below; details are at http://www.cit.cornell.edu/ncs/rates DATA RATES: FY08 (7/1/07-6/30/08) Port fee ... $5.20 per month Standard WAN usage (NUBB) ... $2.50 per month Additional WAN usage (NUBB) ... $0.0015 per megabyte VOICE RATES: FY08 (7/1/07-6/30/08) Analog phones ... $21.50 per month (average) Digital phones ... $34.50 per month (average) Long distance (domestic) ... $0.05 per minute If you have questions or concerns, please call 254-NCS1 (254-6271) or Polley Ann McClure |