*** This version of Confluence is for testing only and contains a copy of content from June 29th 2026. No changes will be preserved. ***
Reference Interactions Dashboards
All Reference Interacations Dashboards update daily
Index Number | Name | Description | Tableau Dashboard | Documentation |
|---|---|---|---|---|
| TD130 | Reference Interactions | Provides counts of reference interactions by calendar year, fiscal year, and month. Filters include month, staff type, mode, content type, and unit. Data are from Springshare, and are updated weekly on Monday nights. the dashboard on Tuesday mornings. | Reference Interactions Dashboard | Filtering counts for the annual data collection |
| TD135 | Reference Interactions Heatmaps | Provides heatmaps of reference interactions by time of day, day of week, month, staff type, calendar year, and fiscal year. Filters include month, mode, content type, and unit. Data are from Springshare, and are updated weekly on Monday nightson the dashboard on Tuesday mornings. | Reference Interactions Heatmap Dashboard | |
Services Tracked through Reference ServicesInteractions | Provides counts and details of reference services particular services tracked through reference interaction records, by calendar year, fiscal year, and month. Filters include month, staff type, mode, content type, and unit. Data are from Springshare, and are updated weekly on Monday nightsthe dashboard on Tuesday mornings. | Forthcoming Dashboard for Services Tracked through Reference Interactions | ||
| Presentations | Provides counts of presentations (interactions) to groups by calendar year, fiscal year, and month. Filters include month, staff type, mode, and unit. Data are from Springshare, and are updated weekly on Monday nightsthe dashboard on Tuesday mornings. | Presentations |