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February 24October 26, 2021
10-11 am
Zoom: https://cornell.zoom.us/j/6806168667?pwd=YW1zSXNZb0dPNGRmVEN3QnNLZThWZz09, 1-2 p.m.

Feedback on the PS Teams (with Bonna Boettcher, AUL for Public Services present)

Missing Public Service: Collections. How can we better integrate with collections?

Director of Instruction: Some felt that having a Director of Instruction is a good idea since it would provide continuity and the ability to build a vision for how instruction should move forward and how new/continuing instructors can be supported. In addition, it is very complex for a dynamic group to coordinate activity across CUL. It would also be good to have someone talk to the University as a whole and to see where IL, digital, and other literacies fit into the larger framework. However, we still need units to be able to support different relationships/constituencies, and perhaps the Team should stay in place for this person to check-in with. This position could look at the University and determine how we can position ourselves as an instruction unit to support IL and the student experience. Can also assist with assessment and that would be better coordinated if one person instead of the whole group.

Drawbacks with a Director: Do not want instruction to be standardized. Also, do not want someone who has a top down approach, but a person open to collaboration, transparency, and new frameworks (critical/trauma informed pedagogy). A Director requires a financial commitment. What if more authority and budget are given to this group for training and mentoring within instruction and tools to improve our teaching.

Bonna Response to Director: Director would keep track of trends in the field, and also develop an understanding of the wide range of instruction initiatives/programs that are happening at CUL. [NOTE: Missed some comments here because my internet froze.] We could follow the Andy/Access Services model, where he has gotten to know the individuals involved and brings their strengths together. We would also need an advisory/strategy group. The Director would meet with the unit coordinators to help set priorities. Perhaps they can talk with people/units (a listening tour) to see about needed resources do you need, answer questions, and inform their projects.

Current Team Feedback: What authority do we have? We share ideas but what can we do with those, and do we have the authority to make it happen? How do we expand the discussions across CUL? We only have a finite amount of time to dedicate to the Team, and it takes a back seat. You could hire more people to unburden those on the committee. If this work is important, then should there be some active discussion and consideration about freeing up time from regular responsibilities to do this work. Do you look at subteams or projects differently? Meet more frequently and bring in others from outside the group to get things accomplished.

Bonna to Response Team: Not sure if the current charge captures a mission, ways to think about goals, and mechanisms for accomplishing. Where can we learn from each other and understand what is happening in units, and where are things that we are better off at the CUL level. Big assessment piece; we collect all kinds of data and need to do things with it. How are we connecting the dots with all the unit instruction, and then to the University? How are we bringing all of that back and making the connections clearer at CUL?

Next Steps/Other Suggestions: What are the goals for the Instruction Team? This might dictate the best structure/strategy. Is the goal to create the most meaningful instruction across the units? Is the goal a more systematic integration within the University curriculum? Hard to answer until we know what we are trying to achieve. Do wonder if we can start with a community of practice? Bringing new things to the forefront; reading, discussing, and applying in the classroom. We want to move forward and take our place as experts in various literacies and intentionally position our programs in a way that faculty see value. What are the underlying threshold concepts that we want to be teaching? There used to be a peer teaching/mentoring program, really interested in doing that again. How do we approach more interdisciplinary instruction?

Bonna Question (Capacity): How would you free up time for ongoing and active work around instruction? What does that look like?

Team Answer: Part of this is wrapped up in current job roles. Will this work align with unit work? Be additional? Gut answer is maybe 10 hours a week.

Bonna Question (Primary/Secondary): How would RAD/traditional instruction work together and interact?

Team Answer: Look at this as how do we get the materials together and put them in the same room at the same time (logistics). Would like to see people teaching across collections more often. Joan is taking over the CCC and will have more subteams to engage with. Want more opportunities to teach collaboratively and not see ourselves as one or the other. Do you teach students how to use a finding aid? Different instruction areas for students.

Website Feedback: Recently looked at CUL website for research tips and instruction. Site hasn’t changed over time, and students will never read the content. Where would that fall? Mann does that internally but who takes charge of instructional content on CUL website? How do we get the site regularly reviewed? We have so many people who need the site (need to define the target audiences for the site).


Sept 21, 2021
1-2pm
Present: Ashley, Christina, Mel, You Lee, Chris, Marsha, Nina, Sarah

Agenda/Minutes

  • Welcome to our new members! Sarah, Business; Marsha, Fine Arts, Music, Africana
  • Brief overview of the committee: who we are, what we do, how we function
  • Discussing questions sent from Bonna re: future planning/reimagining of public service teams
  1. How might we organize ourselves to better manage the CUL-wide work that needs to be done and help us to start thinking about innovation opportunities in these areas?  We’ve tried the team model with varying degrees of success (through no fault of those leading and participating in the teams). The Access Services Team recently restructured and we wonder where there are better ways to structure the other teams so they work more effectively? Should we even have them at all and if we don’t, what are our alternatives? 
    1. Maybe we need a "Czar of instruction" for all of CUL, similar to Director of Access Services position. They could consult Instruction Leads/Coordinators across units, set direction, coordination execution and assessment of success, help establish CUL Instruction Program learning outcomes. Would also help establish external relations with important units on campus, like CTI, Office of the Vice Provost (Lisa Nishi)Having a committee for instruction does have benefits: Provides mechanism to advance projects, does provide fellowship for instructors, structure ensures accountability. Also some drawbacks: limits free-flow of serendipitous exploration, formality limits organic one-off ideas (i.e., would it be easier to informally start a journal club if people didn't worry about which organizational structure it should fit within?)
  2. What do we consider the functional areas of public services? What is missing?  

    Public Services Functions 

    ·         Access Services (already significantly reimagined) 

    ·         Digital Scholarship, including data services (already working with university partners) 

    ·         Instruction 

    ·         Liaison/Outreach/Engagement Services 

    ·         Reference/Research Services 

    ·         What is missing?  Collections? If we want our collections exposed to students and incorporated into our public service work, it seems they should somehow be represented here.

  3. What do you hope that we can achieve in our public services functions CUL-wide? Other thoughts and ideas? 
  • Next month: Discussion with Bonna, revisit annual goals 


June 23, 2021
10-11 am
Present: Ashley, Rachel, Lenora, Christina, Mel, You Lee,

Agenda/Minutes

CUL Instruction Overview - sharing unit instruction programs with team

  • Rachel presented an overview of instruction at the Business, Engineering, & Entrepreneurship Libraries

Topics of discussion

  • Are research consultations instructional? In some cases this is where a lot of instruction occurs due to the number of resources and complexity involved.
  • How to find a common approach to instruction (vision) among multiple units
  • Further discussion of proposed goals


May 26, 2021
10-11 am
Present: Lenora, Christina, Ashley, Mel, Chris, You Lee, Nina, Lynn, Marcie, Kelly

Agenda/Minutes

CUL Instruction Overview - sharing unit instruction programs with team
  • Nina provided overview of Law instruction program

End-of-Semester Event - follow-up

  • Very well received; eight CUL presenters in addition to guest speaker Shakima M. Clency
  • Suggestion to provide video in the future so prospective participants would have examples of types of presentations

Subteam updates

  • Assessment: CLIQ survey has been trimmed to two questions and will be piloted over the summer. Mel will send out details in an email for further input from the team.


April 28, 2021
10-11 am
Present: Lenora, Christina, Ashley, Mel, Chris, You Lee, Nina, Rachel, Lynn, Marcie

Agenda/Minutes

End-of-Semester Event co-sponsored with Liaison Steering - proposed date Tuesday, May 25 10-11:30

  • Confirmed with CUL events coordinators; no competing events and now on CU community calendar
  • Planned presentation by Shakima M. Clency, Peggy J. Koenig '78 Associate Dean of Students for Student Empowerment and Director of First-Generation and Low-Income Support
  • Remainder of program will be CUL presenters on how liaison and instruction work has changed over the last 14 months - would be good to have about 8-12 presenters
    • Lightning round presentations might feel like an easier commitment; in the call for volunteers, add a few prompts to help with ideas
    • Team members can help by reaching out to co-workers
    • Ashley and Chris will work on communication

CUL Instruction Overview - sharing unit instruction programs with team

Team membership

  • In anticipation of upcoming Coordinated Call for CUL committees, do we need additional members-at-large?
    • Lynn is planning to rotate off

Subteam updates

  • Assessment
    • Planning to reduce CLIQ survey to fewer questions; stayed tuned for additional updates
  • LibGuides
    • Working on training materials

 


March 24, 2021
10-11 am
Zoom: https://cornell.zoom.us/j/6806168667?pwd=YW1zSXNZb0dPNGRmVEN3QnNLZThWZz09
Present: Ashley, Lenora, You Lee, Lynn, Nina, Chris, Rachel, Christina, Marcie

Agenda/Minutes

Report-out from recent discussions concerning CUL instruction assessment (Ashley)

  • Based on Mel's survey about CLIQ, considering a paired down version, but accompanied by skills-based assessment
  • Bonna is encouraging the Instruction Team to come up with recommendations
  • Ideas for a starting place
    • Look at tutorials that have been created during virtual teaching and consider having these available in a single location as tools/resources for other instructors
    • Have opportunity for instructors to come together and compare current assessment efforts

Team structure and subteams (all)

  • Should we reconsider our subteam structure to accommodate larger-scale projects? Changes in assessment for CUL might be too much for a 2-3 person subteam
  • Consider a project-based model (or is this actually similar to the subteams?)
  • As with LibGuides subteam, help can be added from people outside of the Team

Future initiatives (all)

  • Look at some recent systematic reviews to see what other libraries consider core competencies for instruction
  • Learn more about what instruction is happening in CUL and what support/resources would be helpful from the Instruction Team
    • 1-1 interviews, maybe conducted by unit reps, to gather information
    • And/or town hall for easier fact-finding and to allow people to hear each other's ideas
  • Consider more opportunities for interaction about different types of instruction
    • ex. primary source literacy / RAD instruction
    • how to introduce LC and problems of system
    • maybe have rotation of sharing unit instruction activity at meetings
    • Consider asking for time on O&E forums to present on instruction initiatives


February 24, 2021
10-11 am
Zoom: https://cornell.zoom.us/j/6806168667?pwd=YW1zSXNZb0dPNGRmVEN3QnNLZThWZz09
Present: Ashley, Lenora, You Lee, Lynn, Nina, Mel, Chris, Rachel, Christina, Laurent

Agenda/Minutes

Get Started Orientation Sessions

  • Two sessions were taught in early February, total attendees: 17 (similar to number at in-person sessions taught in January 2020)

Goals for 2021-22

  • Public Service Team leads asked to share prospective goals for the upcoming year (2021-2022) at a meeting on March 15.
  • Possible ideas:
    • Instructional videos to accompany the "Introduction to Library Research" page on the CUL site We may want to remove this! I floated the idea, but I didn't sense any buy-in from others, so it may be best to remove from the list of ideas – Lynn
    • Videos that demonstrate common practices for creating accessible LibGuides from the start and updating LibGuide accessibility LibGuide (both could involve collaborating with Kevin and Darcy) 
    • Revise CLIQ/Devise new assessment strategies for CUL instruction, working with instructors and administration to set guidelines for what would be most helpful for them 
    • Create a checklist for new library instructors
    • Continue to lead discussion-based programming on topics of relevance to CUL instructors and informed by university and library priorities (article discussions and end-of-semester event(s))
    • Inclusive teaching principles and practices to be intertwined with many of the goals above (include on new instructor checklist, create programming/events that center inclusive pedagogy, continue focus on accessibility, etc.)

Joint end-of-semester of event w/ Liaison Steering

  • Ashley talked to Alison Shea about co-sponsoring an event with Liaison Steering. Thought so far is that a casual, drop-in event in/around mid-May, 1.5-2 hours, holding space open for liaisons and instructors to share current practices that they have been involved in. 

New instructor checklist 

  • Lenora sent a Google doc (← link; restricted access, ask for permission if you can't open it) just as a start. Can pursue this in the coming year as it might be a longer term project

Libguides, next steps

  • See goals above

Unit updates

  • Nothing specific, but general consensus that online teaching is time consuming and we are mostly eager to get back into the physical classroom (when it is safe to do so)!

Present: 

Agenda/Minutes

Goals for 2021-22

Joint end-of-semester of event w/ Liaison Steering

New instructor checklist 

Libguides, next steps

Unit updates

Subteam updates

  • Leadership/Information Literacy Subteam - 
  • Assessment Subteam - 
  • Programming Subteam - 
  • LibGuides Subteam - 
  • Outreach & Communications Subteam -


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