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Scope:  This document is to serve as a guideline contains guidelines for appropriate use of telephone, email and internet use during working hoursphones, computers, and Cornell network systems and software.

Contact: Jim LeBlanc   Jason Kovari

Unit: Senior Management Team

Date last reviewedupdated: 09 4/0115/20152025

Date of next review: September 2016

Telephone Use

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2025

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Phones

Computers and Cornell Network Systems and Software (including email and internet use)

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Phones

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Business Phones

Cornell University uses RingCentral to manage business phones.  If you require business phone number on RingCentral or have questions about how we use RingCentral in LTS, contact your supervisor.


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Personal Cell Phones

Please use your own phone to make and receive personal calls on your own time and away from others, whenever possible.  The 110B Olin office, which does not require a reservation and has a door that can be closed for increased privacy, is a good place from which to make private calls. 

For more information on Cornell’s policy on telephone usage, see Cornell University Policy 3.19.


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Computers and Cornell Network Systems and Software (including email and internet use)

The University has issued an array of policies and guidelines for the use of institutional hardware, software, and the network systems to which we have access as members of the Cornell community and as part of our jobs.  For a list of these policies, including links, see University IT Policies

LTS staff must keep abreast of unit and departmental issues and announcements by checking their Cornell email regularly and, when required, responding promptly.  Reading and responding to personal email should be done on one’s own time. 

For many LTS staff, the internet is an important tool for conducting business and meeting various job responsibilities.  However, use of the World Wide Web for personal business should be done on one’s

Email Use

LTS staff need to read email throughout their workday to keep apprised of both CUL-wide and department-specific issues and announcements. Business often needs to be conducted via email as well. Personal messages should be sent only on the staff person's own time.

Internet Use

It is often necessary for LTS staff to search the internet in the course of doing their jobs. Personal internet searching should be done only on the staff person's own time.