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Live Stream Planning
Events sponsored by AAD program areas will be considered for live streaming services by the AAD Digital Team and/or events management services by the AAD Events Management Team.
- To learn more about live stream planning and eligible events, please visit our live stream planning tips section.
- To request event management services, please fill out the event planning request form.
Everything you need to know about Zoom
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Cornell is currently in the process of deciding on a preferred live captioning vendor. The steps below might change when that is finalized.
We use AAD uses a service called Recapd (run by the National Captioning Institute). The current cost of live captioning is $165/hour.
Process for submitting a closed captioning request:
- If you are working with the AAD Digital and/or Events Management team, please let them know that you would like closed captioning services.
- If you are managing your live stream and would like to assign someone in your group to have access to Cornell's Recapd account to submit requests, please contact Michael O’Neill, Associate Director for Digital Engagement: Email | Teams chat
Below are the steps you need to take to connect your Zoom webinar to its Recapd event:
- Add zoom-cornell@ncicap.org as a panelist on your webinar when the webinar is first created.
- Copy the unique URL for this panelist and either send it to Mike O'Neill or have your groups Repcad representative add it to the Recapd event.
- 30 minutes before the event is supposed to begin, start the webinar.
- The host (can't be a co-host) of the webinar needs to click on the "CC Live Transcript" button on the bottom of Zoom and click the "Copy the API token" button in the pop-up window under "Use a 3rd-party CC service".
- Send the API token to Mike O'Neill or your group's Recapd rep to add it to the Recapd event.
- DO NOT close the webinar once you've copied the API token. It will change if you do.
- When the captioner appears in the webinar, please ask them to run a test of the live captions.
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Posting your event recording
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