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1 Some CIT services have existing methods for communicating directly with the users of their services. Changes to those services are may be better handled using those methods.
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download this Service Change template (MS Word)
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From: Information Technologies Special Bulletins <itbulletin-mailbox@cornell.edu>
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Subject:
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Change
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to
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XXXXX
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service
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or
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Subject:
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[3-4
...
words
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describing
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change,
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including
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service
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name
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]
Sentence 1 to include this info:
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- Date the change will be made
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- Service name
Sentences 2-4 to include this info:
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- Benefits of the change
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- Reason for making the change (OPTIONAL)
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- URL for more information (OPTIONAL)
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[Additional
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sentences
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as
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needed
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to
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provide
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adequate
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detail
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on
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the
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impact
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or
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scope
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of
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the
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change.
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]
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Final
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sentence:
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If
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you
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have
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questions
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or
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concerns
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about
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this
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change,
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please
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let
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us
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know
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at
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[EMAIL,
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PHONE,
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OR
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OTHER
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CONTACT
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METHOD
...
].
Thank you.
Person's name (OPTIONAL)
Cornell Information Technologies
CIT division or group (OPTIONAL)
E-mail address (OPTIONAL)
URL (OPTIONAL)
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From: "Information Technologies Special Bulletins" Subject: Closed captioning added to CUTV CUTV now includes "closed captioning" -- also known as subtitles. This feature displays, in text form, the speech and sometimes other sounds in television programs. To view closed captioning with CUTV, you need a TV that supports closed captioning. (Your owner's manual will indicate whether your TV does, and how to turn that feature on.) Please note: (a) Not all TV programs include closed captioning. (b) Closed captioning is processed by TV sets, so you will not be able to see it if you're watching CUTV on a computer. For more information about closed captioning, see If you have any questions about the CUTV service, please call or e-mail the CIT Contact Center (helpdesk@cornell.edu or 255-8990). Thank you. M Scott Walters, ResNet Service Coordinator |
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From: "Information Technologies Special Bulletins" (This message is being sent to all faculty and staff; a similar message is being sent to all students.) As you may know, Daylight Saving Time will start 3 weeks earlier this Most Windows and Mac computers require an operating system update to Your computer should be all set if ... Windows Vista does not need updating. If your computer does not allow automatic updates, or if it is running If you use other networked devices, such as a smartphone or PDA, you may Not updating your computer may result in problems in mid-March to early If you have questions or concerns, please email the Contact Center Thank you! Nancy VanOrman helpdesk@cornell.edu |