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Purpose: Announce CIT's intent to discontinue a service. Is Can also be used as final notice that a service has been discontinued.¹

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^{1 Some CIT services have existing methods for communicating directly with the users of their services. Changes to those services may be better handled using those methods.}

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download this Service Discontinued template (MS Word)

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From: Information Technologies Special Bulletins <itbulletin-mailbox@cornell.edu>

Subject: Date XXXXX service discontinued

Sentence 1 to include this info:

• Date the service will be discontinued
• Service name
  

Sentences 2-4 to include this info:

• What the service did
• What alternatives are available
• Reason for discontinuing the service (OPTIONAL)
• URL for more information (OPTIONAL)
  

Final sentence: If you have questions or concerns about this service, please let us know at (EMAIL, PHONE, OR OTHER CONTACT METHOD).

Thank you.

Person's name (OPTIONAL)
Cornell Information Technologies
CIT division or group (OPTIONAL)
E-mail address (OPTIONAL)
URL (OPTIONAL)

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