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^{1 Some CIT services have existing methods for communicating directly with the users of their services. Changes to those services are handled using those methods.}

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download this Service Change template (MS Word)

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From: Information Technologies Special Bulletins <itbulletin-mailbox@cornell.edu>

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Subject: Change to XXXXX service or Subject: \[3-4 words describing change, including service name\]

Sentence 1 to include this info:

• Date the change will be made
• Service name
  

Sentences 2-4 to include this info:

• Benefits of the change
• Reason for making the change (OPTIONAL)
• URL for more information (OPTIONAL)
  

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\[Additional sentences as needed to provide adequate detail on the impact or scope of the change.\]

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Final sentence: If you have questions or concerns about this change, please let us know at \[EMAIL, PHONE, OR OTHER CONTACT METHOD\].

Thank you.

Person's name (OPTIONAL)
Cornell Information Technologies
    CIT division or group (OPTIONAL)
E-mail address (OPTIONAL)
URL (OPTIONAL)

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