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These questions were used in an on-line survey and folks had to answer on a scale from 1-5 (1=Strongly Disagree, 5=Strongly Agree) except where otherwise noted.
OVERALL PROJECT ASSESSMENT *
- Overall, this project was a success.
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- I would want to be involved in another project of this nature.
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- Project successes were recognized.
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- (Open-Ended) What factors most contributed to the success of this project?
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- (Open-Ended) What was difficult or frustrating in this project that we could have prevented?
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- (Open-Ended) Based on what you know now, what should have been done differently in this project?
LEADERSHIP
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- The project manager was involved at the right level of the project.
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- The lead for my area was involved at the right level of the project.
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- The lead for my area clearly defined assignments.
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- The lead for my area kept me well informed of the project status.
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- Issues raised to the project leadership were addressed appropriately.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
COMMUNICATION
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- For the overall project, I received the right information from the right people at the right time.
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- Within my area, I received the right information from the right people at the right time.
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- Meetings I attended regarding the project were useful.
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- Project status reports were useful.
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- I knew where to go to get information on the project.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
STAKEHOLDER PARTICIPATION
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- The users of the PeopleSoft system were adequately involved in this project.
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- The PeopleSoft directors were adequately involved in this project.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
PROJECT PLANNING
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- I was adequately involved in the planning process.
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- Being involved in the project planning was beneficial for me.
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- The project planning effort resulted in a realistic plan.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
PROJECT CONTROL
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- Management of project scope was effective.
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- Management of project budget was effective.
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- Management of project schedule was effective.
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- Management of project resourcing was effective.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
PROJECT RESOURCING
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- Roles and responsibilities were clearly defined.
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- Staffing in my area was sufficient for this project.
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- The appropriate people were assigned to the tasks in my area.
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- My ideas and concerns were fairly addressed.
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
PROJECT SCHEDULE
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- The project schedule was clearly defined.
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- Adjustments to the schedule were made when needed.
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- I knew what I needed to do and by when.
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- I received deliverables from my co-workers in a timely manner.
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- I was able to do my work at a comfortable pace.
TESTING
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- Developing the test strategy was valuable.
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- Developing the test plan was valuable.
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- The system/parallel testing effort was well-coordinated.
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- The system/parallel testing effort throughly covered all areas.
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- The system/parallel testing effort prevented major surprises from arising in production.
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- Issues uncovered in testing were escalated to CIT effectively.
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- Issues uncovered in testing were resolved promptly.
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- Issues uncovered in testing were resolved correctly.
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- (Open-Ended) In what areas should we have tested more?
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- (Open-Ended) In what areas did we spend too much time testing?
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?
CUTOVER
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- For cutover weekend, planning was done well.
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- For cutover weekend, execution was done well.
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- For cutover weekend, communication was done well.
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- I was prepared to do my job on Day 1.
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- I was able to do my job on Day 1 without any major issues.
RELIABILITY AND QUALITY
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- We have now been in production with PeopleSoft 8.9 for about 2 months. Compared to what you expected, how is the system quality and reliability? (Possible answers: "Better than I expected", "About what I expected", "Worse than I expected")
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- (Open-Ended) What details, if any, would you like to provide regarding the answers you chose?