Page History

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• must be categorized and search and find
• tracker in SF and groups and , you can monitor it
• we say let anybody enter LL and we may need to "cull" the LL if we get to many IS wide
• LL by project , but we do not want to just limit it to project function
• possibly create a SF project that is called "LL Knowledge Base" and exploit the Tracker to capture the the info
  • advantages , email to create LL
  • email notification of new entries

Tool must

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haves

• flexabiliy
• SF tracker
• simple , easy to create the documents and
• show the value by use
• email notification (subscription capabilities)
• Elements of the actual document to capture LL
  • categorization (up to 3)
  • full texted indexed
  • containerize for documents, spreadsheet,s
  • free form text field

care and feeding and promotion

• will need to have a LL adminitrator to manage the tool & data
• communication of tool needs to be done
  • @ meetings
  • word of mouth

next steps