*** This version of Confluence is for testing only and contains a copy of content from June 29th 2026. No changes will be preserved. ***
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| User | Date | Time | Tool | Query or Dashboard | problem | resolution? |
|---|---|---|---|---|---|---|
| Sharon Markus | 4-15-25 | 3pm | DBeaver EE | multiple queries | Connection Timed Out Errors | deleted and rebuilt connection setting for Metadb |
| Sharon Markus | 4-16-25 | 4am | Tableau | FBO dashboards | Data Extract failed - unable to connect | ran extract manually at 7am |
| Jean Pajerek | 4-16-25 | 8am | DBeaver EE | Connection Timed Out Errors | ||
| Natalya Pikulik | 4-16-25 | 8am | Tableau | Unable to Connect within Tableau | ran manually around 9:30am and it updated successfully | |
| Natalya Pikulik | early April | DBeaver EE | Idle Connection Messages | |||
| Joanne Leary | April 11 | MCR204 Tableau Dashboard | data not updating | |||
| Joanne Leary | months | metadb log shows warnings about 2 IP addresses | ||||
| Joanne Leary | 4-16-25 | 9am | CloudBeaver AWS | Connection Timed Out Errors | ||
| Annie Keville | 4-16-25 | 10am | CloudBeaver AWS | MCR126 | Connection Timed Out Errors | Tried 2 times to run query and got error. On 3rd try, was able to click Restore (to restore the database connection) and run the query successfully |
| Joanne Leary | 4-16-25 | 1:39pm 1:54pm | DBeaver EE and CloudBeaver AWS DBeaver EE | EE: query to extract holdings notes (very short but uses a cross join). Query is normally very fast running CloudBeaver: same short query as above; no connection errors, but query kept grinding. Update: query finished in 6.6 minutes Update for EE: 1:54pm - was able to connect and query ran in .06 sec | EE: Connection time out errors CloudBeaver: no connection errors but query seemed to be stuck and never finished. Update: query finished in 6.6 minutes. | EE: Tried with metadb_user connection and with jl41 connection; neither worked CloudBeaver: took 6.6 mins |
| Sharon Markus | 4-16-25 | 2;21pm | DBeaver EE | MCR204 | Can't open editor connection Reason: | none |
| Natalya Pikulik | 3:30pm | Dbeaver EE, Cloudbeaver Tableau is OK | 100e | Error connecting to database: Connection attempt timed out. Error connecting to database: Connection attempt timed out. CONNECTED | ||
| Joanne Leary | 4-16-26 | 4:30pm | CloudBeaver | Short query to get holdings notes from holdings_record table | Firefox browser: kept grinding away; not done yet Chrome: ran instantly Chrome (second try a few minutes later): bogged down; however, I was trying to run a different much more complicated query at the same time. That query was probably causing the problem (had many subqueries and data array extracts). Neither query could execute. | |
| Linda Miller | 4-16-25 | 4:40 | Cloudbeaver | MCR134 someone saved there | Got this error at restore connection: Server Error. Error connecting to database: Connection attempt timed out. Then click on again, and it was fine. took about 30 minutes. Things seem to be working in Enterprise. |