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Unit: Administrative Support
Date last updated: 11/03/2021
Date of next review: November 20222025
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Anchor B B
B. MAINTENANCE
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I. COPY MACHINESMulti Function Printer/Copier/Scanner Outside of 110B
- Olin LTS (Rooms 110 & B38)
- The LTS administrative support specialist is responsible for purchasing the paper in LTS. When you notice that the supply at a particular machine is low, staff replenishes as necessary.
- The LTS administrative support specialist is also responsible for replacing toner and toner bags. In her absence, any staff member can member can replace these items, it's that straight forward.
- These supplies are kept in a compartment below each machine and are replaced as needed. When the last toner and or toner bag at a machine has been used, the LTS administrative support specialist will replenish the stock When the MFP is low on toner, a notification will display on the screen. On the front cover the the printer is a "Eastern Managed Print Network Services" sticker with a phone number and an ID code. Send an e-mail to the LTS administrative support specialist and let her know what needs to be ordered and the ID code off that sticker.
- Paper jams in departmental copiers are taken care of by the nearest staff member able to do so. Do not attempt any other repairs. If a copier is out of service, notify the LTS administrative support specialist via e-mail, telling her which copier is out of service and why. She then calls the vendor, Eastern Copy Center and requests a service call. In her absence, a message can be sent to Facilities staff at https://tdx.cornell.edu/TDClient/71/Portal/Home/ Someone will reply and provide assistance.
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