Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Table of Contents

Table of Contents
minLevel4


Anchor
263d4e33-db8d-4e07-9060-11f442320c05
263d4e33-db8d-4e07-9060-11f442320c05

Patron notice template name

System Template
Activate your Folio account

Active

Status
colourGreen
titleYES

Description

Account activation email

Category

Status
colourGrey
titleSYSTEM

Subject:

Activate your Folio account

Body:


{{user.personal.firstName}} Your Folio account has been activated. Your username is {{user.username}}. To complete activation of your account, please use the following link to create a password for your Folio account: "/" If you do not create a password within 24 hours of the delivery of this email, then contact your Folio Administrator to receive a new create password link. Regards, {{institution.name}} Folio Administration

Anchor
ed8c1c67-897b-4a23-a702-c36e280c6a93
ed8c1c67-897b-4a23-a702-c36e280c6a93

Patron notice template name

System Template
Reset your Folio account

Active

Status
colourGreen
titleYES

Description

Rest password email

Category

Status
colourGrey
titleSYSTEM

Subject:

Reset your Folio account

Body:


{{user.personal.firstName}}

Your request to reset your password has been received.

To reset your password, please visit this link.

NOTE: If you do not reset your password within {{expirationNumber}}{{^expirationNumber}}24{{/expirationNumber}} {{expirationUnitOfTime}}{{^expirationUnitOfTime}}hours{{/expirationUnitOfTime}} of the delivery of this email, the link will no longer operate. Please contact your FOLIO system administrator if you are unable to reset your password.

Regards,

{{institution.name}} FOLIO Administration


Anchor
ce9e3e2c-669a-4491-a12f-e0fdad066191
ce9e3e2c-669a-4491-a12f-e0fdad066191

Patron notice template name

System Template
Folio account successfully created

Active

Status
colourGreen
titleYES

Description

Password is successfully created email template

Category

Status
colourGrey
titleSYSTEM

Subject:

Folio account successfully created

Body:


{{user.personal.firstName}} Your Folio account has been successfully created. You should now have access to Folio. Should you have any questions or you have received this email in error, please contact your Folio Administrator. Regards, {{institution.name}} Folio Administration

Anchor
d0ee371a-f3f7-407a-b6f3-714362db6240
d0ee371a-f3f7-407a-b6f3-714362db6240

Patron notice template name

System Template
Folio account located

Active

Status
colourGreen
titleYES

Description

Username located email template

Category

Status
colourGrey
titleSYSTEM

Subject:

Folio account located

Body:


{{user.personal.firstName}} Your Folio username is {{user.username}}. Please contact your Folio Administrator if you have any questions. Regards, {{institution.name}} Folio Administration

Anchor
0ff6678f-53cd-4a32-9937-504c28f14077
0ff6678f-53cd-4a32-9937-504c28f14077

Patron notice template name

System Template
Your Folio password changed

Active

Status
colourGreen
titleYES

Description

Template for password changed email

Category

Status
colourGrey
titleSYSTEM

Subject:

Your Folio password changed

Body:


Dear {{user.personal.firstName}}, Your password has been changed. This is a confirmation that your password was changed on {{dateTime}}. Did not change your password? Contact your Folio System Administrator to help secure your account. Regards, Folio Support

Anchor
e56c4ac0-2593-46d9-8d1a-da3f44eb96ea
e56c4ac0-2593-46d9-8d1a-da3f44eb96ea

Patron notice template name

Hourly Courtesy Notice

Active

Status
colourGreen
titleYES

Description

Courtesy notice for hourly loan item

Category

Status
colourGrey
titleLOAN

Subject:

Courtesy Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

This is a reminder that the following item will be due very soon. Please return this item to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}


If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
ed80ef00-402c-435b-a9c8-4959b18fab31
ed80ef00-402c-435b-a9c8-4959b18fab31

Patron notice template name

Hourly Overdue Notice

Active

Status
colourGreen
titleYES

Description

Notice that hourly loan item is overdue

Category

Status
colourGrey
titleLOAN

Subject:

Lost Item Fee/Fine Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned as soon as possible to {{item.effectiveLocationLibrary}}. If this item is not returned promptly, you will be assessed a lost item replacement fee of between $25 and $2,500 depending on the item type.


Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode:{{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}


If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
d67907a9-828f-4c48-973c-823af4b6ab71
d67907a9-828f-4c48-973c-823af4b6ab71

Patron notice template name

Recall Notice

Active

Status
colourGreen
titleYES

Description

Recall notice

Category

Status
colourGrey
titleLOAN

Subject:

Recall Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following item is being recalled by another user. Please return it by the new due date listed below. Fines of $3.00 per day accrue after the due date.

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumber}}{{item.callNumberPrefix}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Date Due: {{loan.dueDate}}

Please see information about returning materials and our Borrow, Renew, and Return Policies at https://www.library.cornell.edu/study/borrow-renew-return.

If you still need this item, you may immediately request to borrow a copy from another university through the Borrow Direct service (https://www.library.cornell.edu/study/borrow-renew-return/request/borrow-direct) or place a request for this item through the Cornell Library Catalog (https://catalog.library.cornell.edu/) after returning it.

If you have questions or need assistance, please contact libpublicservices@cornell.edu.

Thank you,
Cornell University Library

Anchor
843c9354-4af5-4994-9284-91e2798b362f
843c9354-4af5-4994-9284-91e2798b362f

Patron notice template name

Standard Courtesy Notice

Active

Status
colourGreen
titleYES

Description

Courtesy notice for general collection/BD/ILL items

Category

Status
colourGrey
titleLOAN

Subject:

Courtesy Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

This is a reminder that the following item will be due very soon.

{{#loans}}
Library: {{item.effectiveLocationLibrary}}
Title: {{item.title}}
Author: {{item.primaryContributor}}
Item Barcode: {{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
Due Date: {{loan.dueDate}}
----
{{/loans}}

To RENEW: Log in to My Account: http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable to log into your account, please contact the library for assistance. For InterLibrary Loan/BorrowDirect materials, please contact olinils@cornell.edu for questions. These items belong to other institutions and renewal may not be possible.

To RETURN: Please see information posted at https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
d566b069-4327-46de-86fc-9ba8a590c1c4
d566b069-4327-46de-86fc-9ba8a590c1c4

Patron notice template name

Manual Fine Notice

Active

Status
colourGreen
titleYES

Description

Manually added fine/fee notice. This is added to the manual fine section under users. This notice is assigned under Settings->Users->Manual charges.

Category

Status
colourGrey
titleFEEFINECHARGE

Subject:

Notice of Library Fine

Body:


Dear {{user.firstName}} {{user.lastName}}:

You have been charged the following fee/fine:

Fine Type: {{feeCharge.type}}
Fine Date: {{feeCharge.chargeDate}}
Fine Location: {{feeCharge.owner}}

Fine Amount: {{feeCharge.amount}}
Additional Information: {{feeCharge.additionalInfo}}

Total Due: {{feeCharge.remainingAmount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.


Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
20c49ce4-12d0-476c-bd5b-a21e5ac0746e
20c49ce4-12d0-476c-bd5b-a21e5ac0746e

Patron notice template name

Item Available Notice

Active

Status
colourGreen
titleYES

Description

Notice that requested item is available

Category

Status
colourGrey
titleREQUEST

Subject:

Item Available Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The material that you requested will be available at the location shown below within one business day. Please pick up the material before it expires.

Pickup Location: {{request.servicePointPickup}}

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Expiration Date: {{request.holdShelfExpirationDateTime}}


Library hours can be found here: https://www.library.cornell.edu/libraries.

If you no longer need this item, please contact the library where it is available for pickup (https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff) and ask to have it removed from hold.

To place requests on other items, search the catalog (https://catalog.library.cornell.edu/) and click the "Request" button to the right of the title.

Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the library where your item is available for pickup.

Thank you,
Cornell University Library

Anchor
2ef09940-bc98-471c-a52e-62746192dda2
2ef09940-bc98-471c-a52e-62746192dda2

Patron notice template name

Hourly Lost Fee/Fine Notice - Final (Faculty and staff)

Active

Status
colourGreen
titleYES

Description

Notice of charges for hourly loans (including laptops and equipment ) that has aged to lost

Category

Status
colourGrey
titleAUTOMATEDFEEFINECHARGE

Subject:

Lost Item Fee/Fine Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.


Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library

Anchor
8db32dc1-5038-4eff-b48b-1d381f4943b2
8db32dc1-5038-4eff-b48b-1d381f4943b2

Patron notice template name

Hourly Overdue Notice - Final Notice

Active

Status
colourGreen
titleYES

Description

undefined

Category

Status
colourGrey
titleLOAN

Subject:

Final Overdue Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned as soon as possible to {{item.effectiveLocationLibrary}}.

If this item is not returned immediately, you will be assessed a lost item replacement fee of between $25 and $2,500 depending on the item type.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode:{{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}

Due Date: {{loan.dueDateTime}}

If you have two or more lost items on your library account, you will be blocked from checking additional materials out until these items are returned.


If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
73219ed7-a8e6-4f55-b5af-14529bcc55de
73219ed7-a8e6-4f55-b5af-14529bcc55de

Patron notice template name

General Collection Fine Notice

Active

Status
colourGreen
titleYES

Description

General Collection Fine Notice

Category

Status
colourGrey
titleLOAN

Subject:

Lost Item Replacement Fine Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following are newly incurred charges for a lost/unreturned items. The charges will be removed if you return the items within 9 days of this bill (students) or 30 days (faculty/staff/others). If you have an active bursar account, these charges will be transferred to it after that date if this item is not returned. Please return this item as soon as possible. 

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
----
{{/loans}}

You have been charged a $150 fee per lost book. Replacement fees for equipment will vary depending upon the item cost. If there is an active recall on your item, you have also been billed an additional $60 in overdue fines. 

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login

Items may be returned at any library book drop or open circulation desk (note that lost items cannot be renewed online). For library return locations and policies information, please see https://www.library.cornell.edu/study/borrow-renew-return.
Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.  

Thank you,
Cornell University Library

Anchor
227bdb7b-ea53-4dcb-9f47-cc8118de71be
227bdb7b-ea53-4dcb-9f47-cc8118de71be

Patron notice template name

Hourly Lost Fee/Fine Notice - Repeating

Active

Status
colourGreen
titleYES

Description

Notice that hourly loan item is lost. The notice is set to repeat daily until the item is returned.

Category

Status
colourGrey
titleAUTOMATEDFEEFINECHARGE

Subject:

Overdue Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login.


Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library

Anchor
858e5d9d-8c97-4c1f-8c00-a629737021a5
858e5d9d-8c97-4c1f-8c00-a629737021a5

Patron notice template name

Item Available Reminder Notice

Active

Status
colourGreen
titleYES

Description

2nd notice that requested item is available

Category

Status
colourGrey
titleREQUEST

Subject:

Item Available Reminder Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following item is on hold for you at the location shown below. Please note that your hold will expire in two days and this item will then be reshelved. If you still need this item, please be sure to pick it up before your hold expires.

Pickup Location: {{request.servicePointPickup}}

Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call Number: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}

Expiration Date: {{request.holdShelfExpirationDateTime}}


Library hours can be found here: https://www.library.cornell.edu/libraries.

If you no longer need this item, please contact the library where it is available for pickup (https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff) and ask to have it removed from hold.

To place requests on other items, search the catalog (https://catalog.library.cornell.edu/) and click the "Request" button to the right of the title.

Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact the library where your item is available for pickup.

Thank you,
Cornell University Library

Anchor
3521a299-5d84-4769-beae-82d4edc67ee3
3521a299-5d84-4769-beae-82d4edc67ee3

Patron notice template name

General Collection Final Overdue Notice

Active

Status
colourGreen
titleYES

Description

General Collection Final Overdue Notice

Category

Status
colourGrey
titleLOAN

Subject:

Overdue Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following items are overdue and must be returned or renewed as soon as possible. The next notice you receive will be a bill for replacement. 

Replacement fees are $150 per lost book. Replacement fees for equipment will vary. If this item is overdue because it has been recalled by another patron, you will also be charged overdue fines of $3.00 per day up to a maximum of $60.

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
Date Due: {{loan.dueDate}}
----
{{/loans}}

TO RENEW: Log in My Account at http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable renew items that you need, or if you have problems logging in, please contact the library for assistance.

TO RETURN: Information about our Borrow, Renew, and Return Policies can be found here: https://www.library.cornell.edu/study/borrow-renew-return.

If you have questions or need assistance, please contact libpublicservices@cornell.edu.

Thank you,
Cornell University Library

Anchor
d9c766e6-cc99-4865-b35e-ff7008da2e94
d9c766e6-cc99-4865-b35e-ff7008da2e94

Patron notice template name

Request Cancellation Notice

Active

Status
colourGreen
titleYES

Description

Notice sent when patron request is cancelled

Category

Status
colourGrey
titleREQUEST

Subject:

Request cancelled

Body:


Dear {{user.firstName}} {{user.lastName}}:

Your request for {{item.title}} has been cancelled for the following reason:

{{request.reasonForCancellation}}
{{request.additionalInfo}}

Item details:

Title: {{item.title}}
Author: {{item.primaryContributor}}
Call Number: {{item.callNumber}}


Anchor
bf68e062-4689-4959-8361-2428b8e3a382
bf68e062-4689-4959-8361-2428b8e3a382

Patron notice template name

Standard Overdue Notice

Active

Status
colourGreen
titleYES

Description

Overdue notice for general collection/BD/ILL items

Category

Status
colourGrey
titleLOAN

Subject:

Overdue Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following item is overdue and must be returned or renewed as soon as possible:

{{#loans}}
Library: {{item.effectiveLocationLibrary}}
Title: {{item.title}}
Author: {{item.primaryContributor}}
Item Barcode: {{item.barcode}}
Call Number: {{item.callNumberPrefix}} {{item.callNumber}} {{item.callNumberSuffix}} {{item.enumeration}} {{item.volume}} {{item.chronology}} {{item.yearCaption}}
Due Date: {{loan.dueDate}}
----
{{/loans}}

To RENEW: Log in to My Account: http://catalog.library.cornell.edu/myaccount/login. Please note that some items, such as recalled items, are not renewable. If you are unable to log into your account, please contact the library for assistance.

If you received a RECALL notice: This item is accruing fines of $3.00 per day.

To RETURN: Please see information posted at https://www.library.cornell.edu/study/borrow-renew-return. Interlibrary Loan/BorrowDirect materials must be returned if they can no longer be renewed. Failure to return these items may lead to a block on future ILL/BD requests. Please contact olinils@cornell.edu for questions.

If you have questions or need assistance, please contact the lending library: https://www.library.cornell.edu/study/borrow-renew-return/circulation-staff.

Thank you,
Cornell University Library

Anchor
4843131c-3fcf-4628-84b4-dfa2b3d04d95
4843131c-3fcf-4628-84b4-dfa2b3d04d95

Patron notice template name

General Collection Final Overdue Notice - Temp Version

Active

Status
colourGreen
titleYES

Description

General Collection Final Overdue Notice

Category

Status
colourGrey
titleLOAN

Subject:

Lost Item Replacement Fine Notice

Body:


Dear {{user.firstName}} {{user.lastName}}:

The following are newly incurred charges for a lost/unreturned items. The charges will be removed if you return the items within 9 days of this bill (students) or 30 days (faculty/staff/others). After that date, unpaid charges will be forwarded to the bursar or to Cornell Collections. Please return this item as soon as possible. 

{{#loans}}
Title: {{item.title}}
Author:{{item.primaryContributor}}
Item Barcode:{{item.barcode}}
Call #: {{item.callNumberPrefix}}{{item.callNumber}}{{item.callNumberSuffix}}{{item.enumeration}}{{item.volume}}{{item.chronology}}{{item.yearCaption}}
----
{{/loans}}

You have been charged a $75 fee per lost book. Replacement fees for equipment will vary depending upon the item cost.  

To view a full list of your charges, please log in to My Account: http://catalog.library.cornell.edu/myaccount/login

Items may be returned at any library book drop or open circulation desk (note that lost items cannot be renewed online). For library return locations and policies information, please see https://www.library.cornell.edu/study/borrow-renew-return.
Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.  

Thank you,
Cornell University Library

Anchor
d667317d-e41a-4d67-b95b-2afa07d07fd1
d667317d-e41a-4d67-b95b-2afa07d07fd1

Patron notice template name

Hourly Lost Fee/Fine Notice - Final (Grad and Undergrad)

Active

Status
colourGreen
titleYES

Description

undefined

Category

Status
colourGrey
titleAUTOMATEDFEEFINECHARGE

Subject:

BURSAR CHARGE WARNING

Body:


Dear {{user.firstName}} {{user.lastName}}:

You have been charged a fee/fine for the following overdue item. Please return the item below as soon as possible to {{item.effectiveLocationLibrary}}.

If you have an active bursar account, this fee/fine will be transferred to it if this item is not returned.


Title: {{item.title}}
Call Number: {{item.callNumber}}
Item Barcode: {{item.barcode}}
Lending Library: {{item.effectiveLocationLibrary}}
Due Date: {{loan.dueDateTime}}

Lost Item Fee: {{feeCharge.amount}}

To view a full list of your charges, please log in to My Account: https://newcatalog.library.cornell.edu/myaccount/login.


Payments: To arrange payment, please contact the Library Public Services Office at libpublicservices@cornell.edu (607) 255-5069 or Mann Library at mann_circ@cornell.edu (607) 255-3296.

Thank you,
Cornell University Library