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  • Week of: Notifications will be sent out to all staff concerning the upgrade.
  • Friday morning: A reminder message will be sent to all staff about the upgrade.
  • Friday around 6pm - 8pm: After all units close hosting will start the upgrade process.
    • Once this time is set it is a hard stop for all units as hosting will start to take a snapshot of our production system database.
  • Saturday around 6am - 7am: Hosting will hand over the updated environment to the FOLIO Support Team for review.
  • Saturday before 10am: The FOLIO support team will review the production environment and send out an all clear to staff, with the exception of data import.
    • If a major issue is found the support team will work with hosting to roll the system back to the prior version.
  • Monday by end of day: An all clear will be given to staff that they may resume batch and Lehigh App imports.
  • Wednesday: Hosting will permanently take down our pervious production environment.

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