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Functional Support – provided by Support Team 

Technical Support – provided by CUL IT 

FOLIO Governance Committee 

  • Configuration of and assigning Settings, etc. 
  • FOLIO functional, process, and workflow questions and issues Permission sets 
  • D&A
  • Integrations 
  • Liaison with EBSCO hosting 
  • Oversight 
  • Enhancement requests 
  • Security; including permission sets 

The Convener will act as team lead with a total time commitment of 10 hours/week in order to coordinate the Support Team as well as contributing to its work. The time commitment for each additional Support Team member should not exceed 4 hours/week. 

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