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  • Olin LTS (Rooms 110, B38 & B39)
    • The LTS administrative support specialist is responsible for purchasing the paper.  in LTS.  When you notice that the supply at a particular machine is low, staff replenishes as necessary.
    • The  LTS administrative support specialist is also responsible for replacing toner and toner bags. In her absence, the network administrator on duty serves as backup. These supplies are kept in a compartment below each machine and are replaced as needed. When the last toner and or toner bag at a machine has been used, the LTS administrative support specialist will replenish the stock.
    • Paper jams in departmental copiers are taken care of by the nearest staff member able to do so. Do not attempt any other repairs. If a copier is out of service, notify the LTS administrative support specialist via e-mail, telling her which copier is out of service and why. She then calls the vendor and requests a service call.  In her absence, a message can be sent to Facilities staff at cul-fachelp-l@list.cornell.edu.  Someone will reply and provide assistance.

II. PRINTERS

  • Olin LTS (Room 107E, 110, B38 & B39)
    • The LTS administrative support specialist supplies paper to individual machines in LTS. When you notice that the supply at a particular machine is low, staff should replenish as necessary.
    •   The LTS administrative support specialist is also responsible for contacting Desktop support to replace toner cartridges and toner drums in all of the printers in 110. When the toner is low in any of the printers located in 110, let the LTS administrative support specialist  know and she will send an email to desktop services (cul-dshelp-l@cornell.edu) who will supply the cartridge and replace it if it is needing to be replaced right at that moment.  Otherwise, she will install it when it completely runs out. In her absence, the network administrator on duty serves as backup.
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 III. COMPUTERS

  • Olin LTS (Rooms 107E, 110, B38 & B39)
    • Report problems with a departmental computer to Desktop Services, by sending a message to cul-dshelp-l@cornell.edu, or by calling 5-7142. 
        

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