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Date of next review: May 2016

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When To Process a Credit

Essential Documentation Needed To Process a Credit

Information Required To Process a Credit memo

Processing a Credit Memo

Check the Accuracy of the On-line Credit

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  1. The invoice number for which the credit memo was issued
  2. The date the credit was issued
  3. Title of item credited
  4. The reason the credit was issued
  5. The amount of the credit (in U.S. dollar, equal to the amount originally paid for the item)

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D. Processing a Credit in Voyager

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