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Excerpt

What services can PhysIT provide to Nick which he would value, and without getting in Nick's way?

Summary

ChemIT takes on In Nick's area, ChemIT is responsible for IT support responsibilities for:

  • 2 Library computers
  • 2 MatLab computers
  • 1 Faculty room computer

Nick is responsible for everything else, including his own work office computer.

Details

...

The networked systems

Specific computer(s)

IT support from PhysIT

IT support from Nick

Network

Notes

2 Library computers

Convert to public kiosks.
Set up auto-login to a generic user-level account.
Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and reimaging if broken. Responsible for following IT policies in configuration.

Nick has Admin access to make changes directly.
Responsible , and is responsible for changes made.
Document changes so if machine is reimaged, changes are not considered necessary, or are included, or are made again by Nick If ChemIT reimages the computer, Nick can either let us know of the changes, or re-do them if they are still necessary.

Physics Admin
ChemIT registers

Improvements desired:
Auto-login.
Cost of upgrading.

2 MatLab computers

Convert to public kiosks with MatLab.
Set up auto-login to a generic user-level account.
Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and restoration. Responsible for following IT policies in configuration.

  Nick has Admin access to make changes directly, and is responsible for changes made.
If ChemIT reimages the computer, Nick can either let us know of the changes, or re-do them if they are still necessary.

Physics Admin
ChemIT registers

Improvements desired:
Auto-login.
Contempory OS, matching Library computers
Able to print to Library printer

1 Faculty room computer

Convert to a PhysIT staff computer.
Users login to their own account using their own NetIT credentials, providing them User-level access.
 

Nick has Admin access to make changes directly, and is responsible for changes made.
If ChemIT reimages the computer, Nick can either let us know of the changes, or re-do them if they are still necessary.

Physics Admin
ChemIT registers

Improvements desired:

Nick's office computer

By Nick's invitation, we can recommend hardware, procure hardware, initially set up OS and default applications, if time permits. Us doing these things can save Nick time and aggrevationaggravation.

Primary support, including: Initial image and configuration, troubleshooting, upgrading software, and restoration. Responsible for following IT policies in configuration and use.

AccessNet
Annual registration by Nick

No improvements desired.

Printer in Library (networked, laser)

 

 

Physics Admin
ChemIT registers

  No improvements desired.

Printer at MatLab station (USB, inkjet)

 

 

n/a
 

No improvements desired.

Anything else in the lab, not listed above

n/a

All Nick :-)

 

 

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