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Callisto : http://sharpmoon.com/callisto/

Callisto is Upgrade a third-party system that monitors access to e-resource sites.  The system probes over 300 e-resource sites from our local IP address ranges to check if the resource is currently accessible and in many cases will log the branding information and lists of accessible titles from the resource.  This can provide us with valuable up to date information about resource down-time and changes to our access.  The 2CUL TSI E-resources Troubleshooting Team is currently testing Callisto using a free "Basic" version.  We would like to upgrade to the Pro level to include the following features: 

• 300+ resources monitored vs. 40 at Basic level.  Also adds the ability for us to request new resources to be added.
• Title lists pulled from many resources.  This can be used to highlight when there might be some title-level access problems.
• Alert functionality to notify us when certain issues are detected.

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• Reports of resources being unavailable, but seem to be working properly when we investigate.
• Proactive monitoring of resource availability and title level access
• Monitoring of IP range access.  Sometimes a single range of our access may drop off for various reasons, while the rest are still active.
• Monitoring of e-resource interface branding information

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• Callisto probes e-resource sites several times a day from any configured IP addresses and returns the following information:
  • Is there current access from that IP, if not, it continues to check until the problem is resolved.
  • What branding information is present on the interface (i.e. Cornell University Library, Columbia Health Sciences Library, NERL, etc...) 
• When Callisto detects a problem at one institution, it will try to probe the resource from other isntitutions to detect wide-spread issues.

3.       Has a trial taken place? What were the results?

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