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Clarify support and maintenance expectations
For staff
Useful to distinguish between something breaking (worked yesterday!) and something new needed (consultation/ design/ implementation).
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- A&S is providing the FMPro server hosting services.
- This includes performing and confirming back-ups and restore procedures, especially focus on addressing an infrastructure problem at their end.
- A&S staff can Design/ Creation on a case-by-case basis
- This will usually require Frank's approval.
For students
Who do students contact if they have questions or concerns about the web site?
- What is done now for the Waiting List web application? Do same thing?
- Would it not be PatH's office? If so, how communicate on the page?