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Report REPORT - PHASE 1: Team's investigation includes the following seven highlightsaction items:

1. Compiling an inventory of all policies, practices, and workflows related to monograph ordering at both institutions, focusing initially on print items, but thereafter extending to the ordering of material in physical formats other than electronic resources and print serials.

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6. Establishing baseline productivity and staffing at each institution to allow for future assessment of changes and development associated with 2CUL TSI;

We queried the Voyager database to obtain numbers of orders placed for both institutions for three fiscal years. The results are posted at a simple spreadsheet at 2CULOrderingStats.  Cornell's numbers include CJK materials, but Columbia's do not.

7. Recommending a work plan and critical issues to explore in Phase 2 of the group's assignment;

The ordering function is an area where it's more possible to imagine an integrated environment than many other technical services functions because of the nature of an order as opposed to actually handling a physical piece.  That is, Columbia could order books for Cornell, and have them delivered to Cornell, especially when we get to the point of using the same library management system.

Critical issues to explore:

• Might Cornell be able to use its corporate Amazon account to order materials for Columbia?
• Might Columbia selectors be able to better streamline the ordering process by making better use of the POOF interface?
• Might the institutions be able to share one ordering specialist for more hard-to-obtain items?