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While on the machine, I also updated Acrobat, Firefox, Identity Finder, Sketchup, Filezilla, and Symantec Antivirus. I removed Java as it is a security risk. I updated your laptop's motherboard software and removed some unnecessary network wires from your desk.

Update

• Adobe readerAcrobat/Reader
• Adobe Flash
• FireFox
• Symantec AV

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(Alternative: Use File Updater from FileHippo.com to check for freeware updates)

Oracle Java

Go to Java.com. Press Free Java download. Click on "See all Java downloads." (Not the "Agree and Start Free Download" button!)

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Adobe Flash Player, Flash Plug-in, and Flash ActiveX

Tip: Current Versions of Flash  will auto-update; check File Hippo before manually updating

Tip: Do these updates within FF and for ActiceX won't have to quit IE's browser.

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KEY: De-select software being pushed! (Chrome, McAfee, etc.). If do my mistake, cancel, then agree to continue just with application. Extra apps will cancel, but Flash Player resumes downloading/ installing.

The nrepeatThen repeat, but choose:

FlashPlayer 11 for Internet Explorer (this is for the ActiveX version; ActiveX is MS's tech; IE only)

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http://www.adobe.com/products/players/flash-player-distribution.html

Adobe PDF Reader

To Update:  Help -> Check for Updates

=> Choose "Manually update (not recommended)". Otherwise user account bugged all the time and there is no updating that can be done within that account!

Browsers

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Internet Explorer, Chrome, and Safari should not need to be updated (automatic)

Mozilla Firefox

Update plugins:

http://www.mozilla.org/en-US/plugincheck/

Update Firefox:

Firefox -> Help -> About Firefox