*** This version of Confluence is for testing only and contains a copy of content from June 29th 2026. No changes will be preserved. ***
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- Vision statement for space both immediate and long term
- understand that good customer service doesn't always mean being able to fix/correct/provide an answer for someone
- don't underestimate the student - they are adults, let's assume they can handle policing each other/bring their own laptops/respect one another/understand consequencesÂ
- understand what story you are trying to tell with a space. what do you want the space(s) to do? communicate that to architect and they will handle details
- spaces as ecosystem - once you make changes in one place that will affect behavior in other spaces
- New additions require new staffing patterns (redefinition of core competencies; dedicated positions rather than one person doing simultaneous things)
- In design process, have all necessary stakeholders involved at beginning of process (e.g. Tech people involved before integrators come in)
- Design for flexibility (post and beam construction, mobility, track systems, dropped ceilings, wire hangers)
- Use cases and case studies and room and user typologies are good tools for design process.
Tips:
- whatever space you renovate, the space next to it will look bad - if we can, modify a little on all floors or at least be aware of that divide
- lcd display of classes - no need to have the classes after the first 2-3 weeks of classes
- all spaces had a computer availability screen
- student assistant help site - blog for student workers to share their tips and tricks
- student schedule available for public to see - added info on who had expertise with what
- line needs to drawn and understood by all on what the library provides and what the library provides training for
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