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  1. Seek automated solutions
  2. Communicate as 2CUL
  3. Reduce handoffs; eliminate redundancies; increase efficiency
  4. Make process transparent
  5. Getting records in batch, when possible; staff handles exceptions
  6. Create capacity for new activities; free staff from routine work
  7. Align staff capabilities with job needs; adjust work assignments as needed
  8. Look at staff vacancies from 2CUL perspective
  9. Look at project work from a 2CUL perspective

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  1. Assess all 2CUL projects, including small ones

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  1. Train together when possible

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  1. Foster functional relationships among staff

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  1. Solve 2CUL problems as 2CUL

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  1. Trust each other's judgment, training, and skills

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  1. Integrate with existing groups and committees

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  1. Remove obstacles and improve access to communication and sharing work between institutions

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  1. Assume a shared LMS in the future, but don't count on it

Action: Put on wiki, edit, distill when possible, then share with staff

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