Page History

What collaborative tools and processes are they already using (generally and in the Bissett Space in particular)?

CIT collaborative tools survey-see if they published a report or if we can see the aggregated data. Anecdotally we see them using laptops (ours and their own), sometimes (less often?) whiteboards and LCD screens. We also know they have Google Docs suite but don't know how much they are using it.

What are students doing to collaborate currently? How can the library support students' use of existing tools and process? What are their favorite tools? How much are students using tools like the Google suite, Confluence wiki, etc?

what tools and processes they currently use and how much they are using things like Google Docs, wiki, Dropbox, 3rd party things like Doodle, Evernote, etc

Students (UG & GR)

Survey and focus groups

What do they need that they don't have or what problems do they encounter (generally and in the Bissett Space in particular)? What do you want to do in this space that you can't do (legally and academically)? What kinds of spaces do they feel are missing?

Any circ or Count it data on FAQs?

What problems are students encountering in collaborative research and study?

What problems are students encountering in collaborative research study?

Students (UG & GR); circulation and Stone Ops workers

Survey and focus groups; space design exercise

How much use does the space get and when? Who are the people using the library spaces (particularly the Bissett Space) and what are their demographics? What kind of work are they doing in the space?  Are you working individually? On the same project? What kinds of group projects are they doing and for which classes? How large is your typical group? When are they working/studying together and why? In what configurations (mostly group? individual? how many?)?

Any circ data? Look at old DEA class survey and observational studies (though may have changed).

Are there hours that need more staffing and supervision or that we can use space for class or consultation activities?

During which hours is the space used most? By whom? For what kinds of activities-individual or collaborative?

Students (UG & GR); circulation and Stone Ops workers

Survey and focus groups; observations

How do they like to collaborate or how would they like to collaborate in an ideal world?

N/A

What tools and services do we need to implement that we don't have already?

what would an ideal collaborative space do for students?

Students (UG & GR)

Survey and focus groups; space design exercise

What kind of space or environment do they prefer (furniture, tools, noise level, light, color, etc)? What kinds of spaces do they gravitate toward and why?
Would you prefer darker or lighter? Comfort level?
Do you like noise level (talking or quiet)? Do you think it's too loud or too quiet? Is noise an issue?
Eating and food policies? Sleeping and comfort?
Do you like working at a desk?

DEA class study indicates preference for natural light/brighter spaces, more color, nature. Noise level and sound reflection can be problematic. Earlier issue on how to indicate talking aloud--still a problem?

Should we get different furniture for collaborative purposes? If so what kinds? Do they need additional whiteboards? What kind--static or interactive? Do they need software like Teamspot?

what kind of furniture students prefer for collaborative activities (booths, mobile chairs, LCD screens where they can seamlessly switch control between users or save digital annotations).

Students (UG & GR)

Survey and focus groups with model furniture/software

Where would you go for help? What do you need help with? What services would help them? Are the instructions clear for technology? Is the signage clear?

Any Count It data or circ ?s

Should we have a service desk on the second floor?

What the help or supervision needs are on the second floor and during which hours is the demand highest

Students (UG & GR); circulation and Stone Ops workers

Survey and focus groups; observations

Are they using mobile devices for their research? If so, which ones and how and why? Do you want mobile technologies (use of your own or library's)?

N/A for Cornell (some national studies like ECAR and Project Info Lit can help inform)

Do we need to provide support for or actual technology for iPads and other tablets and mobile devices in Bissett?

if they have mobile devices, what kinds, and whether they use them for academic research or collaborative activities. If so, what kinds of help and support are student s needing.

Students (UG & GR);

Survey and focus groups; observations  

Would you use a public computer in this space? Use your own laptop or other devices? What technology would you like to see in here? Do you want a printer in the space?

Check laptop check out data (though no way to tell where in library laptop was used)

Students (UG & GR);   circulation and Stone Ops worker

Survey and focus groups; observations

Asking students who are studying together individually (or together) why are you studying here?

N/A

Survey and focus groups; observations

Do you meet friends here? I'm going to be here in this space come meet me. How do you coordinate?

N/A (possible to examine sites like ScuttleHub?)

Survey and focus groups

What do you think this space is for? What would you like it to be for? What would best way to define space--understand boundaries of room and what it does? Do you move the furniture? Would you like to move it other places? What signals whether or not you can reconfigure? Did you know about. . . . mobile furniture, etc.?

Anecdotally, furniture was moved more last semester

Survey and focus groups; observations; space design exercise

How did you hear about this space? How would be best to reach you?

N/A

Survey and focus groups

Would you like to see other people's projects? (exhibit of student projects)

N/A

Survey and focus groups

Does supervision make a difference?

N/A

Should we have a service desk on the second floor?

What the help or supervision needs are on the second floor and during which hours is the demand highest

Survey and focus groups