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Task Number

Task Description

Responsible Party

1.           

Send "Renewal coming soon" email to lists

Hosting service manager

1.1.   

Send Renewal Notice to each customer beginning late June

Hosting Service Manager 

2.           

Generate report and follow up with those who haven't renewed

Hosting Service Managers

   

 

 

3.           

 

 


PEOPLE

(Indicate functional units, titles of individuals who are both responsible and accountable for this SOP. If applicable, indicate skill sets required to execute the SOP in the event that the assigned individuals are not in a capacity to do so.)Roles and responsibilities should be included in this section. Accountable individual or functional group for this standard operating procedure should be indicated. In the event that individuals or functional units specified cannot perform their function as described in this procedure, what skill sets would be required to perform the standard operating procedure?

Hosting Service Managers


APPENDICES and ATTACHMENTS follow the approval block.

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Name

Function

Comments

Signature

Date

 

Director

 

 

 

 

Service Owner

 

 

  

Jon Atherton

Service Manager

 

 

 

Appendix A: First Appendix

Include any material for Appendix A as referenced in the main document.

(If this Appendix is not required, remove this appendix from the document).

Appendix B: Second Appendix

Include any material for Appendix B as referenced in the main document.

Add additional appendices, as required.

(If this Appendix is not required, remove this appendix from the document).

 

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Jon Atherton

5/6/11